Horrible customer service. I was charged another month of rent after I sent proof that we had moved out I called 25 times no one will answer.
November 2024
Extremely disappointed with the customer service. I was overcharged two additional months. I’ve left a number of messages and texts. More than a month has gone by and yet to receive a phone call from the manager. I would seek additional storage locations.
July 2024
WORST STORAGE UNIT EVER DO NOT RENT FRIM THEM AS MY STORAGE WAS BROKEN INTO AS WELL AND NO COMPENSATION. I’M NOT EVEN SURE IF THE CAMERAS THERE ARE ACTUALLY WORKING. I RECEIVED AN EMAIL STATING THAT THE FRONT GATE TO THE STORAGE FACILITY IS BROKEN SO ANYBODY CAN COME INTO THE FACILITY. IM SO FRUSTRATED.
