Blacktop Harley-Davidson is highly praised for its exceptional customer service and knowledgeable staff. Customers have highlighted the excellent communication and respect shown by sales team members like Chucky and Madison, who make the buying process smooth and enjoyable. Many reviewers commend the clarity and thoroughness of the sales process, noting how staff members take the time to address questions and provide guidance on features and financing options. The dealership offers a great selection of bikes, including custom cycles, and customers appreciate the expertise of the service department. Reviews mention how staff members, including the service manager, are friendly and eager to help. Even when minor issues arise after purchase, the team responds promptly and effectively to resolve them. Visitors have also noted the welcoming atmosphere, with staff greeting customers warmly, even close to closing time. Overall, Blacktop Harley-Davidson is recommended for both first-time buyers and seasoned riders, making it a popular choice for anyone looking to purchase a motorcycle and receive top-notch service.
I worked with John remotely doing a sale of my bike through him. I never had to go there in person but was able to complete everything online and through the mail very quickly and efficiently. John's communication and timeliness were excellent. I would absolutely work with him again!
January 2026
Enjoyed working with their team to put me on my first Harley!
December 2025
Dominque and all the guys were awesome and got me the bike I wanted with no hesitation. Came in on a mission with one bike in mind, they didn’t try to sway my decision and worked hard to get everything done in a timely and very respectful manner.