Socket is a reliable and customer-focused internet service provider. When a customer's Decos stopped working, a technician named Dante patiently walked them through the reset process, which took about 30 minutes. Customers appreciate Dante's excellent assistance and consider him one of the reasons they stay with Socket. Another customer had a positive experience with a technician named Mason, who arrived on time, was extremely polite, and fixed the problem efficiently. Customers praise Socket's great customer service and service employees. Regarding compatibility, a customer inquired about using different Eero models in their house, and a Socket representative provided a helpful response. Customers also commend Socket's professionalism and expertise. Courtney M. was described as professional, helpful, and resourceful, while a field technician named Shaun D. installed a new fiber cable professionally and politely. Overall, Socket is recommended for its stable, reliable fiber optic internet service.
Jay Sanders came out, diagnosed quick and got everything up and going. Great work.
September 2026
Alex R. did a great job with our installation. Was very helpful and informative and made sure we had great connectivity throughout the house
September 2026
Courtney came and helped with installation of my internet at my home. Very professional, direct and helpful. Made sure I had everything I needed before he left. Installation was quick and efficient.
