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“We were in this past Tuesday and we were waited on by Taylor. She was extremely helpful and her customer service was impeccable. She was on hold multiple times times and kept her composure and made us feel comfortable while we waited.”
“Zayne did an amazing job! Went in to add a line. Walked out with a new phone and a new line. He had everything set up and placed in a phone case. From start to finish him and his crew were great to work with.”
“We bought a new IPhone 17 and had to come back the next day because it was not letting us stream. We brought it back the next day and Will, Noah and Maya worked together to trouble shoot the issue and fixed the phone for us. We have been very happy with the customer service we receive. Thank you!”
“Our Decos stopped working and wouldn't talk to each other. We finally called Socket to see if there was a problem in our area. I spoke to Dante, a technician. He walked us through everything and was extremely patient. It took about 30 minutes and us having to reset up each individual one. Dante did an amazing job and his help was very much appreciated. People like Dante are one of the reasons we stay with Socket.”
“Excellent customer skills. I was not in their network but he looked up who was with the best price and best value. I honestly wished I was in Quantum area because the guy is that awesome.”
“Incredible customer service when we got my husband a new phone today. Super friendly and fast! Rae (I think that was her name) was so sweet with our 2 year old daughter and offered her cookies while we were getting everything set up!”
“I’ve been a loyal customer since the beginning, even though I’ve switched to home internet and streaming services. Despite this, I still support them wholeheartedly. They offer the best cable and internet service I’ve ever experienced. The staff is always kind and helpful.”
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“Liam is a superstar! He was kind, patient, and very knowledgeable. We will have no hesitation to return to the store when we have a need for a new phone or a problem.”