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“The customer service is excellent Jason and the workers that work in service department were very helpful and took care of my needs I really appreciate them for their help!”
“Fabian is exemplary! We met him 2 years ago when buying a BMW X3. He was very thorough and personally delivered the vehicle to us, 2 hours from the dealership. Following up on our previous sales relationship, Fabian called with an opportunity to purchase a new one. Only a few hours from his mid-morning phone call, he completed the paperwork and personally delivered our new X3 by 9pm that evening (the day before Thanksgiving). He is not only an excellent salesperson, but a friend!”
“Really like the new facility. The customer waiting area was clean and well stocked with snacks and beverages. Brent was very professional, explained the whole process and made it a great experience.”
“Worked with Mike Barnett. Great experience from start to finish. The staff was friendly, honest, and made the process easy with no pressure. Highly recommend this dealership!”
“Everyone was fantastic! Matt called me with updates on my vehicle and answered any questions I had. The tech(s) (I wish had their name to acknowledge them) did a fantastic job!! They all went above and beyond! I would highly recommend!”
“James is an excellent salesman. He helped me in every step in the process. He went above and beyond my expectations. I will buy from him again as well as refer my family and friends to him. THANK YOU JAMES”
“I had the rubber trim around my windshield repaired today by SOS. The young man you sent out was Joe (don't know the last name). Must tell you that he was the nicest person. You are lucky to have such a kind person working for you. Thanks for your and his service.”
“Had an unexpected visit... tire blew out on vacation, about 320 miles from home and another 200 to our final destination. Our TX has 22 inch wheels, so NO WHERE had a tire available nearby and was told it would probably be the following Monday (this was Thur eve) so basically, our vaca would've been called off. We were able to get to Spirit Lexus and they got us in IMMEDIATELY so we could get back to our vacation. Hopefully, we don't have to visit them again, but if you're in the area or need your Lexus serviced, do not hesitate to get in here and get some great customer service! Made an unfortunate circumstance, manageable for the family!”
“I bought a Mercedes AMG 63 from a different Mercedes dealership. With my keys in the car, it locked leaving me unable to get in even with the help of the app. After a week of going back and forth with little to no help from the original dealer and being told I needed to tow my car from my garage to a dealer to get into it. I even tried having my on locksmith out but he wanted to charge $600 just to unlock my car! After one week and hours of back and forth calls with the original dealer I decided to try the service department at Plaza. Craig Guenzler answered and immediately offered to come to my home in 20 minutes to unlock my car with no questions asked. I figured he wouldn’t show up or wouldn’t be able to access my car but I agreed. True to his word, he arrived immediately and within five minutes had my keys out!! Again I didn’t purchase my car from Plaza but they still went above and beyond with zero questions asked.”
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“My experience with Byron Landron at Mercedes Benz Plaza in Creve Couer was stellar. The moment I decided I wanted a new car, I started researching with Plaza and Byron was super responsive, respectful, knowledgeable, patient, and caring.
When I first arrived to pick up my car, he immediately took me to view my new car. It had a big red bow on top, which completely made my day!
My entire experience from the first engagement, to the time he put my keys in my hand was fantastic. One of a kind experience! I highly recommend! Go see him today!!!”