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“This review is for Susan specifically. I came in one night a few weeks ago with a SIM failure. It was 45 minutes to close and there were 3 people in front of me. I watched Susan handle the people in front of me with nothing but patience, kindness and helpfulness. She made me feel comfortable while I waited and she happily helped me when it was my turn. She resolved my issue and I couldn't be happier with the service she provided me. Thank you Susan, you are a rare gem.”
“Went to buy home Internet service. They staff was extremely knowledgeable. The first gateway was busted out of the box. Came back an hour later and the staff was extremely apologetic even thought it was no fault to them. The home Internet is amazing if you have a good signal from home. Cancelled spectrum charter Internet service with in a week.”
8:00 AM - 3:00 PM
816 Horan Dr, Fenton
Internet Service Providers
“Been working here for a really long time. Best cable tech company around STL area. Main reason it gets a bad wrap is because of the actual company that gives us work, I’m sure you know who I’m talking about.If people knew how to work efficiently and quit whining, this job is child’s play.Cable isn’t for everyone. You have to be sharp, agile, hard working, and have a plan.If you just want to come and get a paycheck and leave, this job isn’t for you.Any skilled job requires patience, training, ability to learn and communicate.”
“Clayton helped me and my wife get the best deals possible! We are very pleased with our switching of service and the customer service we received! Thanks Clayton!”
“Stopped in to check on getting a hot-spot device, because for the past 3 weeks our t-mobile home internet has not been working as it should . Plus our phones are not getting very good reception for calls or text messages. I digress... so we are looking at changing carriers for everything will update when we make the jump.”
“Staff is friendly and helpful. I went purchase a charger on 2/26 and wanted to like page but phone was dead and I was in a rush. I did promise to like the page for the service I received.”
“We had a terrible experience at the Bridgeton location twice. Staff was rude and not helpful. Therefore we went to the Olive location and were greeted with friendly smiling faces. Very opposite of the Bridgeton location. Toni T helped us and we were very satisfied.”
“Great experience. Friendly and knowledgeable staff and we were the only ones there, perfect timing! Sometimes it is a lot of fun to go browse and upgrade or even switch to new service, and sometimes it just needs to be done. This is a great place to go either way!”
“I was super impressed with the knowledge and patience of the staff at this location.Norman, Mark, Darla, and Jada were are knowledge and welcoming. They have an amazing chemistry.Norman walked me through every option and even tried to help save me money.Norman took the time to explain almost everything to me and that was appreciated.I have been a customer for a long time and I have seen people come and go from this location. I hope this team is here to stay.”
“Good staff who know how to answer my questions. Gave me a great price with taxes included. Daniel knew how to help me switch everything over and made it effortless.”
“I love my spectrum mobile at $29 plus insurance. It’s nice to have the iPhone 12 Max Pro. I do periodically have internet issues since I moved. Got to thank you for being retired after between in-house and contracted or Independent Reseller. I need to retain that status again! My location on similar experiences via web, YouTube blogging or website could be informing customers of the awesome company has grown since being Charter Communications! If you have a problem just remember that it really depends whom you get the chance to speak with in any business for that matter. Thank them for their help and try again! This is the best company that has awesome service that connects you with the world! Thanks!”
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“We had a number of configuration changes to make, new phones and porting to T-MOB from another carrier. We were assisted by Connor. Great experience. I wish more people had his customer focus and engagement.”