AutoZone Auto Parts on W Fifth St in Eureka, MO is highly regarded for its exceptional customer service and knowledgeable staff. Customers frequently visit for a variety of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The employees, particularly the store manager, have been praised for their willingness to assist and go above and beyond for customers. Many reviews highlight the helpfulness of the staff, with one customer sharing how an employee not only diagnosed a battery issue but also provided a discount and installed the new battery on-site. Another customer recounts a situation during a storm where the manager personally checked their car's charging system and installed a new battery, demonstrating dedication to customer care. However, not all experiences have been positive. One customer felt embarrassed after being questioned about a small item they returned to the counter, leading them to decide not to return. Despite this, the overall sentiment is that AutoZone in Eureka offers reliable service and support for various auto needs, making it a recommended choice for local residents.
Very helpful! Super friendly, helped get me off the road!
December 2023
Always go there to get this and that but had some stuff both come out and help with changing of a brake light. Very nice of them and customer friendly.
September 2023
Had to test if my battery was bad, sure enough it was. The kind employee gave me a discount from $220 -> $170 which included a 3 year warranty and he installed it there at the store. Highly recommend here for any auto needs.
