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“Don't know the kid's name but I can tell you this I had about great experience there just. It was only there to purchase a headlight but through having pretty awful experiences at other stores well then probably even one of their stores it was just smooth it was polite you didn't act like I was bothering him about eating in the store he didn't act like any of my questions were stupid it was an overall cool experience.”
“They were a godsend for me after the storm came there or area was replacing my axle and needed told a couple times they got a generator to keep ppl in service so yeah they got my vote.”
“I love going there my step dad John a.k.a seek and destroy was the manager before the one now. I always love seeing Pierre is always nice! I highly recommend him.”
“All star support. Needed a coil and spark plug for my wife’s Nissan Sentra after it was having a cylinder misfire. Received very friendly and professional support, and was in and out of the store within a few minutes.”
“I woke up today 2/11. And googled and grateful a good and reasonable place to get a new headlight bulb put in. Googled suggested O'Reilly's. Got there about 845am. And I hate that I forgot the nice mans name, but he was at the register. He showed me the bulbs available and prices. They only had one out of the cheaper ones. He went behind the counter and found me another. After I paid he put them both in. It was cold, I felt bad. But he was awesome and I appreciated him so much. ☺️”
“Friendly helpful staff and Ken the Assistant manager is awesome! His customer service is above and beyond. Thank you so much. Greatly appreciated.. I recommend this location!”
“I was having a rough day today and the lady at the desk. I believe Hope was her name was incredibly nice and helped me out with my car. I really appreciated the above and beyond customer service and made my day a lot less stressful especially because I couldn't tie a shoe with my brain today. Overall great customer service thank you!”
“Needed a battery for my key fob, guy was helpful. All they had was a six pack out, so I asked and he gave me a two pack which was cheaper. He also let me borrow a screwdriver to change the battery in my key fob, key fob worked afterwards, so it was pretty cool.”
“I needed a battery for a very old APC UPS. The original battery was long gone. I brought it into the store and a very helpful employee (I wish I'd gotten his name) worked with me for a good 10 minutes to find the right battery. He tried more than one to find the biggest one that would fit. You can't get that kind of service buying from Bezos' place! I have two other similarly old APC UPS devices so when their batteries die, I'll be back. I know some people replace the whole unit when it starts beeping but you can just replace the battery and save $30.”
“Service EXCELLENCE! Ladies (& Gents) when you want top-notch service, and a better understanding of what’s needed for your vehicle, check out TRACI. She gave me top-of-the-line service when I came in looking to purchase a headlight for my vehicle. She told me that the bub did not look blown and that I should check the fuse. Turns out, it was the fuse. Traci saved me lots of dollars and I am so grateful for her helpful assistance, she has a beautiful smile and a wonderful personality and I’m so glad that O’Reillys hires, trains and promotes employees like TRACI who can assist us with our needs!”
“I went to Autozone first and got told a bunch of lies and over priced! Luckily I followed my 1st mind and went next door and got a better product for a better price.”
“Jared. Thank you so much for your kindness and knowledge. I walked in O'Reilly confused and frustrated. He quickly calmed me by being so understanding and knowledgeable. Before he sold me parts he went out to see what the problem was, just to make sure I had the right parts. He even went above and beyond by writing a note for me to remember the details.”
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“Came in to resolve a buggy charging port. Matt resolved it in a couple minutes in rapid and professional manner. Will come back for excellent service and future needs.”