First Community Credit Union is highly praised for its friendly and professional service. Customers appreciate the quick and helpful assistance from staff, whether during in-branch visits or through online services. The bank offers excellent interest rates, strong fraud protection, and transparent fees. Many customers have had smooth experiences with auto loans and opening personal or business accounts, often describing the process as easy and stress-free. Long-term clients highlight consistent, excellent service and helpful advice over the years. The staff at branches, such as the one in Fenton, MO, are described as friendly, patient, and knowledgeable. Overall, the credit union is trusted for its great customer care, straightforward procedures, and reliable support.
I've only had pleasant experiences. I've been with them over 20 years. 2 auto loans. Last auto loan 2025. Pre-approved to take info to dealership. I use the Fenton and High Ridge locations. My home loan is also here. Great service from the mortgage department who I deal with regarding escrow once a year.
June 2026
We love all of the folks here. They are wonderful people and bend over backwards to provide exceptional customer service!
January 2025
They are always friendly and quick to resolve any problems.
