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“I never write reviews but really felt I needed to write this one. We have to drive 50 miles to this UPS store to return any thing we order from Amazon. This is probably my 6th trip in 6 months. I have always had excellent service no matter how busy they are. They have to hold my hand it seems for every return. They are so nice and always seem willing to help and help me to learn. What a joy to go into this store! Wish every store I shopped was like this. Drew you are the Greatest.”
“I moved here a couple weeks ago from out of state. Bart, Erica, and Makkaila have been extremely friendly and professional. They have helped me with many things I needed done and have went above and beyond for me. This is honestly the best UPS store I have ever been in. Would give this location 20 stars if possible! This is for sure my new “GO TO” UPS store! Fabulous service!!”
“This UPS Store is always a pleasant experience. The employees are friendly and helpful and take care of you quickly. The owner is warm and always thanks you for coming in. I also appreciate that they are open on Sunday afternoons!”
“Sherri totally helped me out when Amazon messaged to tell me that they never received my return and were going to charge me! Thanks for keeping better track of stuff than I ?”
“This was the EASIEST experience ever when trying to get anything done related to home ownership. The store's hours were not always conducive to my schedule, so I emailed and got very prompt responses. Very easy communication, then received a voicemail with the date of install the Friday before. I *hated* our previous mailbox, so this is a major upgrade. Also, it took the professional installer less than 10 min to remove the old one and set the new one. I am so excited this project was so easy, highly recommend this company!”
“I had great interactions with the employees. They were very helpful and friendly. They went above and beyond to address my concerns and with handling the bulky items that I was shipping.”
8AM - 6:30PM
87 Grasso Plaza Shopping Center, Affton
Mailbox Centers
“Adore the crew here. My partner and I have a P.O. Box here, even tho we moved a bit farther away from it, we can’t bring ourselves to leave this location. Always helpful. Thank you!”
7:30AM - 6:30PM
101 W Argonne Dr, Kirkwood
Mailbox Centers
“Absolutely the only ups store I will use in the area. They are super helpful with every single detail. Always package perfectly and I get compliments on how well my items are packaged. The best place to ship hands down. They don't over charge for everything like other places, even other ups stores charge a ridiculous price for the simplest things. This UPS store is the best and doesn't try to squeeze every penny out of you. 5+stars”
“I know there are many UPS stores but the one on Clarkson Road is amazing the people are so friendly and fast and if you wanna have a quick conversation to open to having one too. They're very reliable and I enjoy going in there with practice all the time and then make sure I get a receipt every time. I recommend this UPS store to anybody in the area!”
“I recently had a package packed and shipped by the UPS store Brentwood location and received excellent service by Scott McKinney and associates. They went above and BEYOND to ensure my customer satisfaction. Customer service was impeccable!”
“Entered this store and It was clean and everyone was helpful and professional. I was taken care of with my shipping of a large dehumidifier and with some pictures that needed to be printed. Very satisfied.”
“I had a large item to ship & went to this UPS store and they were so helpful and nice! It was spacious in this location as well, I ship a lot for my business & this was one of my most pleasant experiences. Everyone was so nice. Highly recommend this location.”
8AM - 6:30PM
9051 Watson Rd, Crestwood
Mailbox Centers
“Consistently Exceptional Service - A Must-Visit UPS Store
As a customer service professional, I'm blown away by this UPS store's transformation. My last two visits were outstanding, each time with different staff members. The improvement is night and day compared to before. It is clear the new ownership is not wasting time making improvements!
Key points:
• Highly competent and friendly staff across the board
• Effortlessly handle complex tasks
• Service quality far surpasses other UPS locations
• Clear investment in excellent hiring and training
I have been to this location and several others in the area and now I’m a loyal customer to this location because of their top-notch service. Whether you're a regular shipper or need a one-time solution, this store sets the gold standard. Don't hesitate - this is the UPS location you want to visit for all your shipping needs.”
“as an adopted American they don't make getting your passport an easy process, but Annie went out of her way to make it seamless! she's very kind too and just brightens the day even waiting in long lines”
“Was just at this store to drop of a return.
There were 3 people working behind the counter. All busy with customers in a friendly manner. As soon as one was done immediately asked if they could help me. Scanned my package and helpfully asked if I wanted the drop-off receipt. I have already received an email from the vendor that they have the return in their system. I would not hesitate to use this store in the future.”
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“This location is absolutely WONDERFUL! I've shipped things here, but also had things printed in color and have always had great experiences with staff. Professional, yet friendly! Will continue to use this location.”