AutoZone Auto Parts in Ferguson, MO is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have had mixed experiences with the store, with some reporting excellent service from employees like Randall, Darrion, and William, who were described as patient, informed, and going above and beyond to help. However, one customer faced issues with returning an unused item, only to receive a better resolution from the regional office. Despite this, the overall customer support was praised as amazing when needed. The store is highly recommended by many customers, with one describing an employee named Marco as outstanding, providing service with pride and dignity.
Randall was awesome! Patient, informed, and helped through a kinda tedious situation with professionalism. Highly recommend!
June 2024
On Mr.Marco is the greatest AutoZone worker I deal with his service me with pride and dignity he's outstanding he makes sure everything is right before I leave and I just love him ❤️
May 2024
I love the service Ms. Lisa provided me on 04/06/24 she was the nicest and caring person while she went over and beyond explaining each product and the warranty benefits for my car. I can’t wait to visit this location again when I’m in the area to buy auto parts for my vehicle ???????