O'Reilly Auto Parts in Dellwood, MO, is known for its excellent customer service and helpful staff. Customers appreciate how knowledgeable and polite the employees are, often going above and beyond to assist with their needs. One reviewer highlighted the ease of ordering parts over the phone, with items ready upon arrival, and praised the staff's professionalism. Even when a part was not in stock, staff offered to have it delivered or shipped for quick pickup. The store is well-stocked and staffed enough to keep lines moving, with a welcoming atmosphere that includes background music. Customers have also experienced staff helping them troubleshoot issues, sometimes spending a whole day assisting with repairs. Overall, the store is highly recommended for its friendly, efficient service and dedication to customer satisfaction, making it a preferred choice despite other nearby locations.
The employee were very knowledgeable about the auto parts that I needed. She made suggestions and answered my questions. Her customer service skills were excellent.
February 2026
I got a battery from them 2 years ago. I received good service,
September 2025
We’ve been using O’Reilly’s for our shop and they never miss deliveries show up on time, prices are fair, and they keep us moving. Special thanks to Ms. Rose and Jim, their professionalism, follow-through, and great attitude make a real difference. Highly recommend this team!
