R.P. Lumber is highly praised for its friendly and helpful staff, making customers feel welcomed and valued. Customers appreciate the excellent customer service, with employees going out of their way to assist with finding the right products and solving problems. One reviewer shared a positive experience where a delivery driver promptly apologized for a mailbox bump and made arrangements to install a new mailbox, demonstrating the company's commitment to doing right by their customers. The staff, including individuals like Jeremiah and Nathan, are recognized for their outstanding help in finding and loading lumber quickly and accurately. Many customers mention the quality of the lumber and the store’s helpful attitude, with employees eager to assist in matching siding or recommending other local stores when needed. Although some customers mention they do not frequent the store often, they always leave satisfied with the service and pricing. Overall, R.P. Lumber is seen as a friendly, reliable, and helpful place with staff who genuinely care about customer needs, making it a trusted choice for building and hardware supplies.
I love this place! Everyone here is always amazing and so helpful! Today Nathan was able to understand my chicken scratch measurments get me exactly what I needed and on my way in no time. It's so good to still have friendly in the world! Thanks R.P. Lumber!
April 2024
When I go in the employees go above and behind to take care of me. I appreciate their customer service.
October 2023
This is not my go to hardware/building supply store but when I do I am always happy with the service and pricing. They have quality lumber and always help you load up. I'm sure I'll be back.
