Firestone Complete Auto Care in Florissant, MO, has been serving the community since 1926, offering a range of services from maintenance to tire sales and repairs. Customers appreciate the helpful and professional staff, particularly noting their positive experiences with a team member named Butch. Many reviews highlight quick and efficient service, with customers often able to schedule appointments online conveniently. Although some noted minor delays due to staffing shortages, the overall sentiment remains highly positive, with customers expressing gratitude for the quality of work and reliability. Pricing has been mentioned as a surprise for some, particularly regarding the labor costs, but satisfaction with the work performed leads many to return for future services. Firestone's commitment to customer service and their ability to address vehicle needs promptly make them a recommended choice for Florissant residents looking for trustworthy auto care solutions.
They were very friendly and welcoming. We were well taken care of! Fred was awesome!!!
February 2025
Always room to improve but quick, friendly, and knowledge.
December 2024
I VISITED THIS LOCATION 12/10/2024.BUTCH GREATED ME AND CHECKED ME IN AND GAVE AN ESTIMATED TIME OF HOW LONG THE JOB WOULD TAKE.CUSTOMER SERVICE WAS A 10/10. THERE WASN'T ENOUGH STAFF BUT BUTCH STILL REMAINED PROFESSIONAL AND I APPRECIATE THAT. I'VE HAD A GOOD EXPERIENCE HERE BEFORE AND WILL RETURN AGAIN. JOB WELL DONE... read full comment
