The United States Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers appreciate the staff at the local Post Office™ at 1650 Shackelford Rd, particularly the helpful and professional employee named Linda. While working with the public can be challenging, Linda follows the rules and maintains a productive approach. Reviewers describe her as pleasant, nice, and incredibly helpful, even for those who are clueless about postal procedures. Despite some limitations, such as the restriction of only two people inside at a time, the overall experience at this location is positive, with customers expressing gratitude for the wonderful job the staff and postal workers do.
I gave 2 stars bc at least they get the job done. But the customer service is severely lacking. Linda is awful, just try to bite your tongue, she always manages to piss everyone off.
May 2024
I really like this post office, the location, the staff of workers, as well as the postal workers that bring my mail to my house. You all do a very wonderful job and are appreciated.
December 2023
After going to office on Lindbergh, this office is so much better. The young lady at the counter is always pleasant and very helpful. So thankful I have choices.
