“Even though I haven’t had the chance to visit this post office in person yet, I felt compelled to leave a review based on my experience over the phone. Devin, from another location, called Ms. Linda after hours and she answered and took the time to assist me with my issue. She was patient, knowledgeable, and genuinely helpful, which I truly appreciated. It says a lot about a location when the staff is willing to go above and beyond, even outside of normal business hours. Based on that experience alone, I’m very impressed.”
“I wish I knew her name - she helped show me how to use the self service kiosk for prepaid labels. She was so helpful and nice - I didn’t even know that thing existed and this isn’t my usual post office.”
“Willie was fabulous. He had a whole lobby full of people and was doing an amazing job welcoming people and informing them how long it may be. He definitely knows what he is doing and is a pro. Thanks Willie!”
9:30AM - 5:30PM
7450 Natural Bridge Road, St. Louis
Post Offices
“I have recieved courteous & professional service from postal clerks, and on the other hand recieved service from rude, unprofessional clerks. This is the location assigned to my residence. So I enter with a smile my on my face, picing up and discarding tickets & receipts from previous customers. We must be the change we want to see...”
“The ladies here are nice to me every time I come here to mail something! And i do mean every time! I see the comments about mail being delivered late from this post office. I work and live in Berkeley and the mail is not delivered out of this post office. So it's unfortunate that this post office gets a bad review for late mail and the mail don't even come from this post office.”
“The associate Heather was alone in the building when I got there, there was a long line but she got everyone through Quickly and efficiently. Excellent service, definitely deserves a raise.”
“Quick and efficient service! Loved my queen Shyra L. Who helped me with some overnight mailing and helped me pick out some cute stamps. Great location and professional staff!”
“These folks have been extremely helpful on several occasions when I needed to track down an international package. They have contacted sorting facilities, checked personally with mail carriers, and actually called me back when they said they would. People here have really gone out on a limb for me, which I never expected.”
“Rashonda is the sweetest and most helpful associate EVER! she helped me with a lost item and was extremely kind and informational. I now know what to do moving forward. She’s amazing , Thanks so much again !”
9:30AM - 6:30PM
11001 Dunklin Dr, St. Louis
Post Offices
“Richard, Pam, Marcus and others are fantastic. Sorry, but Im bad on names, would ment others if I could remember names.We have used this branch for our P.O. Box and local delivery for over 14 years. Although we have had major issues lately with an address change. These issues are due to the system over all.*** Richard just spent over 40 minutes on the phone trying to solve our forwarding mail issues.***Marcus has been a great local carrier and Pam is always very nice and helpful. Others have done a great job as well.The post office as a whole has had issues over the past 4 years, but these people have been outstanding. Give them a break when you see them, the job is NOT easy.I spent several years as a subcontractor for USPS, it's not easy keeping people happy. If you ship packages with FedX chances are you'll have problems compared to USPS. UPS is pretty good though, but not up to the quality of service as the USPS.Thank you for all your service!!! Cheryl and I really appreciate it!”
“Not busy at all at 5:30pm on a Friday. The gentleman who helped me was great - he helped me with my money order and checked my passport application before I mailed it in.”
“VJTunstall634 Chambers RdI have the most amazing mail carrier. Friendly and really nice.Uniform always perfect. Beautiful smile. We appreciate her and Thank You USPS.GIVE THANKS !!!”
9AM - 5:30PM
10401 International Plaza Dr, St Ann
Post Offices
“Mailman who works the front desk and wears glasses (sorry don't remember your name!!) is super nice, and he's worked there for A LONG time. Very friendly and helps all my postal needs.”
9:30AM - 6PM
9810 Halls Ferry Road, St. Louis
Post Offices
“The Associate who attended to me went above and beyond to help me get the best and cheapest mailing option to send a package to my nephew in the U.K. She explored different mailing methods and found that sending it as a Priority Mail - Flat Rate envelope was the best way to go. This proved to be much cheaper than sending it using my own box. She even gave me extra envelopes to take home for future use. I don't remember her name, but she is highly worthy of commendation!”
“Despite some of the comments, this USPS location has been pretty good to me. Every time I've gone, the people working there are helpful and get things done. Never had a problem with a package or anything. Just a heads-up, though: it gets packed during lunch and right after work, so try to swing by at a weird time if you can.”
“★★★★★ – My Favorite Post Office! ?
This is hands-down my favorite post office. I’m always in and out quickly, no long waits, and the customer service is consistently excellent. The staff is friendly, efficient, and always willing to help. It’s rare to find a post office that runs this smoothly — 5 stars all the way!”
“Great customer service!I have no idea why this place got rated so bad. But I went there to ship my stuff, and the employees were so nice to me. Nothing rude or unprofessional here.”
8:30AM - 5PM
3415 Kingshighway Boulevard, St. Louis
Post Offices
“The young, beautiful, professional, brown skinned lady was efficient. She took her time and gave me great advice! She's a keeper USPS so I'll come back when she's working.”
“There are a lot of bad ratings for the wrong location on this business listing. That being said, this is an old building (cool in its own way) that needs work in the entranceway, and I've had mixed experiences but overall positive with the staff. Still bring all my packages here when I print and attach my own pre paid labels”
8:30AM - 7:30PM
5800 Phantom Dr, Hazelwood
Post Offices
“Hello Brother...
Just arrived here at 7.30am my appointment was at 8am the guy behind the windows at check in was a bit rude ask me and answer him like TAG QUESTIONS yes/no... but anyway he assigned me at dock 14 and backed up at 7.45am took my BOL to forklift man inside he was nice guy said once the light changed back to green you good to go your BOL will be behind your trailer at 8.35am im done ...very nice place so fast and after unloading if you want to stay for ser up your next load here is a big parking place to wait... but no over the night parking...
Best”
“I have only used this location for shipping so my review is going to be solely based on that. So, this location has a (self service) shipping kiosk which I absolutely love. Have you ever wanted to ship something out but there's a line longer than a CVS receipt and you're on a tight schedule? Yeah, me too. Well, the kiosk is perfect for those kind of customers. You already have everything taped up and ready to go, you just need a shipping label but there's a customer trying to get a passport, fill out a hold mail slip, and complain about getting her mail late simultaneously. Welp, with the kiosk you can bypass all of that. Print out your label, slap it on your parcel, and drop it off at the front counter or just slid it into the drop box right next to the kiosk (if it fits) and go about your day. This thing has saved me tons of time especially when I walk in and see 6 people in line and two clerks working the front.”