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Open 24 hours
12123 Blue Ridge Blvd Ste H, Grandview
Truck Rentals
“I had a dreadful Sunday morning move, standing in line a guy behind to the desk moving as fast as he possibly could with a great sense of humor, laughing and talking, he moving the line right along. Even though they didn't have to truck I need it, he directed me to the place that could help me. Gave me great advice, sending me away with a smile. Thank you Anthony Harris, for making my morning a little bit easier.”
“Seth @ the Metcalf U-haul location put a hitch on my Highlander. I’m so happy with how respectful and professional this young man is and very happy with how it all looks and works! Perfection - Thank You!!!!”
“I had a really good experience with the manager here. He was clearly a nice man and gave great service and took care of me. A+ work from him. ATT customers might have a bit of reception trouble here FYI.”
“Very friendly helpful when I expected the truck the lock was damaged staff replaced it very quickly before I left I would recommend this place to anyone moving five stars from me”
“Uhaul has wonderful Representatives at this location.Just fyi, I never drove a truck of any type and my husband died in January 2025. Uhaul Representatives encouraged me when I explained my situation. I prayed and got up in a 10 foot truck. Every person that I was in contact at Uhaul was professional and kind.”
“Very approachable, honest and up front person. Communicates well and is very clear with Q&A as well as what to expect. No issues at this location, unlike some I’ve tried; then came right back to this one. Won’t rent from any other UhAul place again (unless I’m not in kc!!)….”
“I would recommend this U-Haul service provider ! The gentleman who rented to me explained everything in detail , It was definitely a pleasure not having to stress over a trip !”
“Updated 7/2025_ Changed from 1 star rating from 2018 to 5 star. I came back to Budget a few years ago because they often do have the best prices. I'm glad I gave this a new location another chance since there is new, much kinder, pleasant staff. Specifically Bindy is the BEST! She's checked me in at least 8x in the last few years & is consistent, professional and exemplary. I definitely can recommend this Budget location again. The cars aren't the cleanest in the business,but their prices are great & I've never had any mechanical issues once with any of their vehicles. I do believe the vehicles are well maintained
I've rented hundreds of cars in my life & I have been a loyal customer to this Budget location because of the kindness of previous employee Avery. The newer employee is extremely rude & and I will never return here not refer anyone here again because of the rudeness & because of the way I was degraded in front of another customer. These last 2 rental experiences here have been awful. The cars are always filthy here because they don't have proper facilities to clean them. I was asked by the new employee to pick up this last rental car at a different location in KCMO (why couldn't they had it here for me?I had 2 autos reserved) & it absolutely REEKED of marijuana. There were no other cars available so had to take it. When I returned the rental car after over 2 weeks of renting, the employee whom I dropped the car off to was hateful, embarrassed me in front of another customer and even threatened me with cleaning fees because he said it may take him 45 min to vacuum the car. There wasn't even mud or anything other than a little normal lint on the black cloth seats & dirt from shoes on the carpets. NOTHING abnormal, but made me so scared I actually went and took pictures and made videos for proof. It was so humiliating and inconvenient dealing with this guy. He should absolutely be fired because he hates his job and this location needs some serious help. DO NOT USE THIS LOCATION! Go to Enterprise down the street.”
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“Fantastic customer service! Kind, friendly, and truly helpful! I will refer anyone here!
I cannot wait to be a customer of his detailing business too as I saw super fresh and clean cars being completed by the owner himself!”