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“Recently had some persistent issues taking place. Morgan and Krista went above and beyond to ensure my issues were fully resolved. They were polite, patient, and thorough. That level of customer care does not happen often.
If you want a bank that will take care of you, Hawthorn in Harrisonville is the one.”
“We love doing business with our small, hometown bank. We always receive friendly and fast service. It's been great doing business with Gabe, Angie, Roxy and Colina!!!!”
“I have always had great customer service with everyone since opening my account here. Margaret was great in helping me and answering all my questions about my online access yesterday. Bella was also very nice and provided great service to other customers while I was there.”
“This is the nicest bank staff i have ever worked with. I made a really stupid error and caused them extra work and they were still kind about it. I appreciate you folks !!”
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“I cannot recommend Robin at NASB enough! She has truly gone above and beyond to help me with all of my banking needs. From the very beginning, she has been incredibly communicative, friendly, and extremely knowledgeable. She takes the time to explain things thoroughly and has consistently gone out of her way to make sure I have everything I need and feel supported throughout the process. What could have been stressful at times felt so much easier because of Robin’s kindness, professionalism, and dedication. She genuinely cares about her clients, and it shows. She is the absolute best, and my experience with her is a huge reason why I will continue banking with NASB. Thank you, Robin, for everything!”