Alliance Credit Union is known for its friendly and helpful staff. Customers frequently mention the excellent service they receive, highlighting employees like Shannon, Kim, Vera, and Brittany for their positive attitudes and professionalism. Many reviews describe the staff as courteous, knowledgeable, and patient, making banking experiences easy and enjoyable. The Hazelwood location is particularly praised for its welcoming atmosphere, with several customers expressing gratitude for the assistance they received. Overall, Alliance Credit Union offers a top-tier banking experience that leaves customers feeling valued and well taken care of.
Melanie at the Hazelwood office was very helpful and patient. I recommend them highly
November 2025
My entire account got hacked and as soon as I noticed I called and they were able to stop everything and lock it down till I could come in. Shannon Collin's got everything taken care of! I was so impressed! I can't thank her enough for taking care of everything. Very impressed and so glad that I bank here!
October 2025
I love this place!!!!! The atmosphere is so amazing and the Ladies are wonderful and helpful each time I go. If West Florissant branch could adopt these practices it can be a great experience there as well but they suck now!!!!!
