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“It good because they try there best on giving good sofa and beds with some lower price and it cheaper than other place that you can ever find so please give them chance”
“Excellent customer service. I’ve ordered a couple items from VCF over the years, and everything along with delivery and assembly has been great. ..but on my most recent purchase I had to cancel my order about a week later (due to my fault of error of measurements.) They were so kind and helpful, even when I called to make this return. That says a lot about their excellent customer service, and I will be sure to shop this location for my upcoming furniture needs! (I think the person who helped me with the return was Mary or Miriam .. I’m sorry I forgot your name but you are SO nice!!) 10/10”
“Faris helped me pick out a new matress for our guest room! He made the whole process easy - he understood my needs, budget and timeline for delivery and helped get me a great deal! He was super knowledgeable about the different types of mattresses. 10/10 would come back and would 100% work with Faris again!”
“The staff at mattress firm was great Dylan helped me find the right bed for me both Dylan and Joseph very nice and professional in what they do they went over everything with me I enjoyed talking with them. Thanks again Dylan and Joseph”
“I bought a Verlo mattress four months ago. I have had the best sleep ever the last four months. There have been a total of four nights I have not slept well and that is because I was out of town in a hotel. The Verlo mattress is amazing.”
“Stephen was the ideal sales guy for us! Equal parts of expertise, transparency, and non-hovering, we had a great experience at the Clayton store and left with a better set up than we expected!”
11AM - 7PM
9801 Page Ave, St. Louis
Mattress Stores
“Tanya Perry has excellent customer service skills! Not pushy at all and really took care of our needs! Please pay the location on Page a visit you will not be sorry wish I could give 100 stars be blessed”
“I went to the mall and was not aware they had a Tempur-Pedic Flagship store. Leena was very knowledgeable about all products, and there was no pressure to buy. I will return soon.”
“Great experience at St. Charles Mattress. Robert was a great salesman and knew what he was talking about when it came to the mattresses. Great experience if you need a mattress..”
“We knew from previous experience & purchase from Bob’s that when it came time for another furniture type purchase that’s where’d we would go! Smooth, easy ordering & looking forward to the delivery of our purchase!!”
“Scheduled my appointment and was in and out fast! Got a 6” foam mattress and its really comfortable! Their mattresses are brand new and they have good pricing! Customer service was also FiveStars!”
“We ordered two Ashley sectionals, we couldn’t have asked for better service, price or delivery service. We shopped many of places and the pricing was amazing!!”
“Fantastic experience! I had never considered shopping for a mattress in a mall before. Matt and the team made it very easy and comfortable. All their mattresses felt great and Matt took the time to really help us understand the differences so we could decide with confidence. The showroom is really nice with separate rooms so you feel at ease laying down with some privacy. Their service and products are amazing. We got a new matress and pillows, 10 Stars and 100% would recommend!”
“We had a great experience at The Back Store. It was great to be able to test mattresses and get expert feedback on the best options for me and my husband. Highly recommend!”
“Abed is AMAZING! A PHENOMENAL salesman. He welcomed up with open arms. We love our furniture. It’s high quality, beautiful and durable for our family of 6. Great customer service. We are treated like family. Highly recommended.”
“I can not express enough how impressed I was to receive such amazing customer care from Jordan, Florissant location. He was attentive, informative, knowledgeable, and friendly. He not only helped me narrow down what I was looking for (guest room bed) but also beat the price of a competitor store. Thank you Jordan for delivering excellent customer care, it is truly a rare find these days.”
“Amanda F. Has been so helpful with all of my customer service needs regarding my air mattress. She is prompt, polite and has helped resolve all of my issues quickly and efficiently. Thanks so much Amanda!”
“Absolutely amazing and super professional. After the mess up the Dianne at the Fenton location caused these guys were quick to fix what they could and went above and beyond for us. Thank you!”
10:30AM - 6:30PM
9020 W Florissant Ave, St. Louis
Mattress Stores
“I love Tee! (Mngr) She is so personable and knowledgeable. Great prices. Great pieces. I've been buying from them a long time. Great delivery and setup. They are Consistent.*Bachelor*”
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“Timothy was pleasant and thorough with his diagnosis of the problem with my furnace, however I still have no heat due to what Timothy wrote in his report. The fact that I am a new homeowner with this property, him telling them that the furnace was dirty and maintenance on the furnace is part of the issue.
I told him that I had nothing to do with the maintenance of the furnace due do the fact that I just purchased the house was not put in the report. Now it seems that my home warranty plan that I purchased at closing is not going to pay for the repairs based on Timothy's findings. So at this point I am still without heat in my home. Timothy should have disclosed the conversation that he and I had regarding the fact that the maintenance had nothing to do with me, the new homeowner. I had already disclosed with Choice Home Warranty that I was the new owner and they had to honor that, and any repairs for the furnace doesn't fall on me. The issue was already in the home before I purchased it and it passed inspection.”