-
February 2024 by Linda France
I ruined my phone in November and went to the Verizon store in Houston to get a new one. Since I didn't have a trade in the girl there told me she had a phone there that I could use as trade in and that she would send it to Verizon. 3 months later Verizon still has not received the trade in phone she promised and I have not been given credit for one. I don't recommend this storeat all.
-
December 2023 by cindy hooker
I was at US Cellular, next door.
-
July 2023 by cal luns
If you are a prepaid customer with Verizon you are getting third-rate service then you try to call and get in touch with him their machine hangs up on you or they just keep digging you around I have two hours of video on CCT it'll prove that they won't answer the phone and all they do is Jack you around ?
-
July 2023 by cal lunsford
If you are a prepaid customer with Verizon you are getting third-rate service then you try to call and get in touch with him their machine hangs up on you or they just keep digging you around I have two hours of video on CCT it'll prove that they won't answer the phone and all they do is Jack you around ?
-
October 2022 by sherry jennings
Called and was told someone could help me.Drove 20 mi and was greeted with three people that professed to know nothing and wouldn't turn on a computer to check.Also told me the rebates I asked about were not offered.I called Verizon and they helped me get my rebates.Would not recommend them for anything.
-
June 2022 by Alec Mitchell
Malia sold my wife and I phone’s and a plan took somewhere around six hours over two days for her to get us set up, we both had trade in’s she called a couple days later said she had forgotten to have us sign something when we didn’t make it in on time they charged full price for the phones yet they don’t have ours to give them back and won’t help make it right????
-
May 2022 by Chance Bland
Malia was amazing. She did a great job setting me up and getting me a plan.
-
April 2022 by Taylea Newsome
Upgrading my husband's phone was quick and easy!
-
January 2022 by Melissa McGaughey
Malia was the best and I love her! Will ask for her for all my future business with this place.
-
December 2021 by April Zalucky
112 Redbud Drive, Houston, -Select-, 65483, US, I pd my bill and had my account fixed
-
October 2021 by Crystal Parish
Highly recommend Russell Cellular in Houston Mo. fast friendly service. Marissa was on top of it, professional and had us in and out.
-
September 2021 by Rhiannon Roller
AMAZING! The sweet girl there was so attentive even though she was the only one working with 3 customers in store.
-
September 2021 by Barbara Jones
Daniel was great to work with. Quick, efficient and friendly
-
August 2021 by Angi Blain
Worst customer service ever! Only 1 person working and she absolutely hates her job. All I wanted to do is get a new Apple Watch and pay for it in full and she informs me that I can’t do that, I have to make payments. I spent over an hour and a half in this store and left with no watch. I have ordered straight from apple. I will never go back to this store!
-
July 2021 by Craig Pounds
Erica is simply the best. She walked is through our upgrade, answered every question and took the time to make sure we had everything we needed.
