Advance Auto Parts at 2323 S Sterling Ave in Independence is a trusted local store offering a wide range of automotive aftermarket products and services. Customers appreciate the friendly and helpful staff, who go out of their way to assist with various needs. Many reviews highlight the excellent customer service, including employees who provide free assistance such as jump-starting cars, reattaching windshield wiper arms, and offering advice on vehicle maintenance. The staff are described as pleasant, informative, and willing to help, often refusing payment for their extra effort. The store features popular brands like FRAM, Carquest, and DieHard® batteries, and consistently has the items customers need for vehicle repairs and maintenance. They also offer free services like battery testing, oil recycling, and engine code scanning, with many customers noting the convenience of same-day options. The store provides competitive prices and even offers price matching, which helps customers save money. Customers are encouraged to join the loyalty program, Speed Perks, to earn discounts on store items and gas at participating Shell stations. Overall, this Advance Auto Parts location is highly recommended for its friendly service, helpful staff, and reliable product availability.
Dylan helped me on my second visit did a great and I formative job
March 2024
Had an exceptional customer service experience from Rob today! He really made finding all we needed for a full brake replacement and spark plugs super simple.. We will be returning for all of our autopart needs!
March 2024
Wonderful experience at the Sterling location! Rob the salesman was absolutely fantastic. He was informative and pleasant and made sure we were happy leaving the store!!! Would recommend this location to everyone!
