America's Best Contacts & Eyeglasses is a customer-focused business known for its helpful and caring staff. Many reviewers highlight the patience and attentiveness shown by employees, particularly mentioning individuals like Ashley and Myra, who go above and beyond to assist customers. The store is praised for creating a welcoming atmosphere, where staff are willing to take the time to address questions and concerns. Customers appreciate the affordable products and services, especially the membership option, which adds value to their experience.
While some reviews express frustration over order mishaps, the management's responsiveness and willingness to address issues have been acknowledged positively. The general manager reached out to a dissatisfied customer to resolve a warranty issue, demonstrating a commitment to customer service and improvement.
Overall, customers report that their experiences at America's Best Contacts & Eyeglasses are positive, with many planning to return and recommending the store to others. The location on Noland Rd is particularly noted for its exceptional service and friendly staff, making it a reliable choice for eye care needs.
Holy cow love Myra and and the doctor, but the woman who took my mother's payment was not customer friendly.
June 2026
The technician and optometrist were very friendly and professional. Amber was helpful with my insurance, showing options, and offering good advice on frames. Ashley, the assistant manager, was very personable and fixed the nose piece of my old glasses while I waited.
April 2026
Everyone was very kind and very professional.Especially the manager, she was awesome.And the doctor he was awesome.