The AT&T Store in Independence offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. All unlimited data plans come with the benefit of nationwide AT&T 5G service at no extra cost, making it easy to stay connected. Reviewers praise the helpful staff, especially noting the manager’s efficiency and knowledge, which lead to quick and accurate setup of new devices. One customer appreciated the assistance in adding a line and was pleased enough to request the same representative again. Another reviewer highlighted the store’s excellent customer service, with staff helping to make appointments and solve issues promptly. However, some mentioned challenges, like not being able to return equipment directly at the store and needing to use UPS or FedEx, which caused some inconvenience. Overall, the store provides good service, helpful staff, and a variety of plans and devices to meet customer needs.
Both Trustin and Easton (Manager) did a phenomenal job at listening to our needs and finding the right options for us. Assisting in bundling our services, upgrading our phones, finding the appropriate accessories AND providing over $300 back in credit! Excellent experience with a caring and attentive team!
January 2025
Will be coming back to this store again! Stettler was very helpful in adding a line to our account. We will be asking for him from now on!
October 2024
The manager was very awesome had a brand new phone and took care of everything I needed set it up very fast and accurate.
