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“I asked for Dakota when I came in because so many recommend him and I see why! He was so helpful setting me up with my new phone. It's overwhelming for me at my age switching phones but he made the process so seamless. Ask for him! You won't be disappointed”
“What a great experience! Brenda was really helpful with picking out the new phone for my finance and helpful with the transfering data . Qasim was explaining all the promotions that I have i didn't know.”
9:30AM - 7:30PM
11207B E US Hwy 24, Independence
Mobile Phones
“Great customer service and great deals at this store. Nick is very awesome in letting know the promotions. Went for 2 phones ended up buying 3 phones and home internet. Best deals in the store”
9:30AM - 7:30PM
11313 E US Hwy 40 A, Independence
Mobile Phones
“There was this lady named Sabrina and she was really kind and gave us a better deal on a IPhone 16e thank you guys and thank you Sabrina for helping me and my family out”
“Great sales girl, knowledgeable, professional, patient. Gave me a good deal on home internet. I always drive a few miles more to go to this location because they are far better. I do have a bit of worry for the young lady working alone at knight in that part of town.”
“I went in the store with no hope. Can in and the vibe was awesome. MATT VENCHUS welcome me in and automatically I felt at home. He took care of me, got me what I needed, gave me the best deal in town and I walked out as a Happy customer. I recommend anyone who needs a great phone company to switch to. I recommend coming here”
“Ott purchased 4 new walkie-talkies from KC Wireless. We discovered after a week of using them that they wouldn't communicate with our older radio of the same brand. William made 3 house calls to Ott to determine that all of the old radios needed a hardware upgrade. He came out after we dismissed and upgraded all of them. He definitely went above and beyond. Thank you.”
“Matt Charbonau at Costco in Independence, MO is a cell phone wizard! He spent lots of time answering our every question, advising us on apps, phones, and deals - even when it was no benefit to himself. He gave us good, honest help, and it was a great experience. Thanks. MATT!”
“Brooke is a genius and her customer skills are off the chart. I went in with some issues with an Iphone and she took more than expected time to help with the issues I won't trust anyone else with my cell needs. Well above and far beyond expectations.”
“I have bought 2 used phones here, one I've never had an issue with and one I had an issue with right out of the gate. Both times the staff has been courteous and helpful. I've never sold anything to them but I know they buy all kinds of electronics. Prices on the used goods seem to be fairly market value. I would definitely recommend ReCell to anyone looking for quality used electronics. ALSO they have Legos. 😃”
“Ali made this whole experience fast & efficient. I was uneasy about signing up and not being able to keep my old number but with his quick answers and kindness, we got me a new line in less than 10 mins. He saved me money, time & a peace of mind. Thank you, Ali!!!!”
“I have been with Metro off and on through the years and the service sucks but since I have meet Kimberly I have stayed she can multitask and is so friendly and makes sure her customers are took care of. I would follow her wherever she goes. And everytime I go to the store it is always busy and I will wait for her. The store is so clean also”
“Both Trustin and Easton (Manager) did a phenomenal job at listening to our needs and finding the right options for us. Assisting in bundling our services, upgrading our phones, finding the appropriate accessories AND providing over $300 back in credit! Excellent experience with a caring and attentive team!”
“Derrick was very helpful in helping me upgrade to a new phone. He was very knowledgeable on new plans and helping me get a bang for my buck. Will visit again when necessary.”
“It's been a while since I've been on cricket, I'd say around 2008 or 9. But coming from Xfinity mobile I am really pleased with the service they offer. My download speeds are fantastic for not being under Wi-Fi.”
“The guy there was SUPER smart, fast and very courteous. He got everything fixed that I needed fixing, plus showed me a lot cool tips and tricks that left me a little speechless in a good way. ?”
“I absolutely love the store manager at this Boost location. She is intelligent, capable, patient, and able to deal with Boost Mobile's technical support team very effectively. This location offers Spanish. Se habla aquÃ. The parking lot is easily viewed from cash register area, this allows the manager to assist anyone that might have physical difficulties entering the store. Boost Mobile does have incredible deals on phones, & phone service plans. The manager keeps up on all of the current deals, discounts, & special offers. I have been to other stores. This store has the best customer service available from Boost. There's almost never a line. If you need to visit a Boost Mobile Store, I suggest that this location is your best bet for high quality, quick as possible service. Bear in mind that a store can only do so much about the speed of the technical support customers can receive. The manager will get your problems taken care of as quickly as possible!”
“SO I WENT THERE TO UPGRADE MY PHONE & ALL WENT WELL... I'VE BEEN WITH THEM 4 NOW 7YRS, THEYHAVE GREAT SERVICE VERY GOODPHONES ALSO, I HAVE 2 PHONE'S1 PERSONAL & 1 ALSO 4 MY BUSINESS...”
“Hashia was extremely professional and did a GREAT job at fixing my husband's and my phone. I'll be coming back to her ONLY and this store and you can't help it if you smell marijuana because of stores by.”
“I gotta give it up for Rebecca and Adam. I pulled up less than an hour before they were closing down, but they stayed 100% patient and helped me through the whole process.
They never made me feel rushed or like I was killing their vibe at the end of the shift. They really could’ve told me to come back the next day, but they stayed and made sure I was straight.
Good people for real. I appreciate the help!”
“I give Michell at 3709 s. Noland road MetroThe 5 Star because she patiently solved myACP problem. Michell was very pleasant.At the same time I would like to make complaint against Nani at the Sugar Creek store for lying to me about fixing the ACP, He also sold me a so called free tablet which later I found out I would have to pay $25 a month for it. Coincidentally right after leaving Nani my credit card had an unrelated charge on it.I’ve been with Metro for 7 years.”
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“Chris the manager took extra time and really went the extra mile to help me get my entire family switched over to Verizon!
Would definitely recommend to all my friends and family🤙”