Central Bank's Sugar Creek Branch is located on the corner of South Sterling Avenue and East 24 Highway in northern Independence, MO. The branch is open on Saturdays and has a 24-hour ATM on site that accepts cash and check deposits. The expert staff can assist with personal banking, business banking, and home loan needs, with bilingual services available. Many customers report the best experience and wonderful customer service at this location. The staff is described as very nice, friendly, super kind, sweet, helpful, and super efficient. One reviewer, after a negative experience with corporate, found the branch manager resolved a pressing issue quickly and expressed being truly grateful. Others love that debit cards are made in house so there is no wait for mail. Specific employees are frequently praised for being sweet and helpful, making customers feel known and appreciated. Customers express love for the staff and gratitude for assistance with loans, stating it is the best bank by far.
John is the best, or as I like to say MY HERO!! We had a big misunderstanding with our account, I called and John was so understanding and very helpful. He was able to make things right. I recommend anyone looking for a new bank to go and see John and associates. If I could leave a higher rating I would.
May 2025
Great bank fanatic people just the best 👌 Sam Burgess took good care of me.Sterling and Truman
April 2025
I've banked at several places, and this one is the best by far. I love that they make the cards in house so i don't have to wait for snail mail, The customer service is always wonderful, especially at this location. Myrtle, in particular, is just the sweetest and super efficient at her job 😊
