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“I LOVE this place. The whole staff are super sweet and Friendly. Zayra the teller helped me when I came with a friend who only spoke Spanish and was very helpful. I would recommend this establishment to anyone in need!”
9AM - 5PM
13813 East 39th St S, Independence
Banks
“I have been a customer of UMB since 1975 when I opened my first savings account , then I open up a checking account which I'm extremely satisfied with the products that they offer.”
“I had some tough things to accomplish, but the teller that helped me (Samantha Carter) was FANTASTIC, and SUPER patient. I've banked with this institution since 1997, and things like today remind me why I'm still with them!”
“John is the best, or as I like to say MY HERO!! We had a big misunderstanding with our account, I called and John was so understanding and very helpful. He was able to make things right. I recommend anyone looking for a new bank to go and see John and associates. If I could leave a higher rating I would.”
9AM - 5PM
11400 East 23rd St S, Independence
Banks
“I've been banking with NASB for well over twenty years. I am very happy with the service I still receive to this day! Everyone makes you feel welcome & heard / seen. I would highly recommend this bank & especially the Independence branch!! They provide great customer service & that's not so common these days!!”
9AM - 5PM
19301 E Valley View Pkwy, Independence
Banks
“After weeks of illness it was time to renew 2 CD’S. And the thought of an afternoon driving and banking felt overwhelming. A customer rep suggested trying the online live banking.I reached a lovely rep, name Toni, who was patient, professional and kind. She walked us through the process and made this such a straightforward and unstressful event.I was thrilled that this made it so much easier for us seniors. My husband is 80 and no longer drives. I am enjoying my late 70’s and some driving.Thank you 1st MidAmerica Credit Union and Toni for providing this valuable service.Sincerely,Karen & Robert HarmanCustomers over 30 years”
“This branch is the best ! I drive from Harrisonville to this branch and there is a UMB bank closer (which is good too) but I prefer to use this branch as the ladies are so friendly and helpful! Yes only one person in the lobby as it is small but the door does say that before you walk in and I don't mind waiting on my car . I can't rave enough about Hannah , Brea, there is another lady that is amazing and young man ! Way to go UMB !”
Open 24 hours
4610 S Noland Rd, Independence
Banks
“The staff is really friendly and really knowledgable. They also aren't pushy like other banks. They never try to sell me anything they don't think would benefit me in addition to being able to help me with any of my financial concerns.”
9AM - 5PM
16900 E Gudgell Rd, Independence
Banks
“Has very good customer service and I've never had any problems with this Bank nor have I had any problems or issues with my account being wrong I'm glad I traded to UMB Bank”
9:30AM - 4:30PM
2550 Rte 291, Independence
Banks
“I’ve been with this credit union for many years. I love the business and know some of the employees personally. Never had an issue in the many years of service.”
“Update: I wanted to share that things have gotten much better since my original review. The issue I mentioned before hasn’t been there on my recent visits, and it’s made a noticeable difference.
Rachel has been especially helpful and has made visits much more comfortable for my wife and me. I appreciate the attention that was given to this.”
9:30AM - 5:30PM
1111 East 23rd St S, Independence
Banks
“I like to talk tellers they're good customer service you get to see them face-to-face love that hope you never change because with the phone in the TV thing it's awful”
8:30AM - 5:30PM
17601 E US Hwy 24, Independence
Banks
“My wife and I and my 16 year old went in the bank to set him up an account.Tristan was extremely helpful and knowledgeable with his job.He also advised my wife an I on other options that might benefit our needs.”
“They were very friendly and cooperative and tried to explain the best I could to me. I did open an account there but it seemed like a long drawn out process. I had actually been there twice and everybody was nice, friendly and more than willing to help.”
“Very pleased with CommunityAmerica Credit Union been there for years excellent staff accommodating. Wonderful attitude they make you feel like you’re part of the family. They come highly recommended.”
9AM - 5PM
18931 E Valley View Pkwy, Independence
Banks
“Miss Carla is awesome, she has been super attentive since I’ve started going to this branch over a year ago and seems to care about their customers. I would highly recommend this location if you appreciate great service!!!”
8:30AM - 5:30PM
18700 East 39th St S, Independence
Banks
“Sometimes good, sometimes bad. I've waited or 5 min to even be acknowledged in the drive through when there's noone else in the drivethrough. I've pressed the callbutton before because the shuttle wasn't working and noone showed up, again, noone in the driver through(had to just go home that day. Then other times it's perfectly pleasant. Everytime it seems like the folks are nice, but it also seems like they don't care about the customers. I wish it were more consistent. I've only been to one other branch, but it is consistently better. ☆edit☆ It's been a while since this review. I've been through the drive through several times and have yet to encounter another bad experience. Could've been a bad stretch, but it seems to have corrected. Also had a pleasant conversation on the phone with a woman there who helped me understand their currency exchange setup. Giving 2 more stars for the vast improvement”
8:30AM - 5:30PM
2915 S Noland Rd, Independence
Banks
“I came in and I was helped by a young gentleman named Isaac Botello. Really nice and seems to love what he does at his job. Any questions I had he was able to answer confidently and made me feel like when I left I chose the right bank.”
“I'm a member here just for the free cookies. I'm just joking, it's been a great bank, that doesn't charge me outrageously unnecessary fees, like a paper statement fee, I'm looking at you US Bank. ? I like the three ATMs inside, you don't even have to talk to anyone if you don't feel like it”
Open 24 hours
4041 S Lynn Ct Dr, Independence
Banks
9AM - 5PM
20130 E Valley View Pkwy, Independence
Banks
“I love this credit union. I always receive personal courtesy professional service. This credit union has always supplied my need assisting me with financing for homes, vehicles, and luxury items. They make every attempt to find a way to yes.”
9AM - 5PM
4200 Little Blue Pkwy, Independence
Banks
“I have been doing business with this bank for about 13 years and have never had an issue. Jeff Scassellati , Edy Hall And Amber Starr have always taken care of my needs. Wouldn't think of ever going anywhere else. After reading some of the other reviews I cannot agree with them. I to have a business account and Blue Ridge bank financed my new Auto Repair Shop. Not sure what the other guys problem is with holding his deposits for seven days mine are good the next day”
“My experience was amazing. I walked right in during a weekday, was greeted and seated quickly. Ayanna assisted me and she was amazing, customer friendly and knew what services I needed to get started.”
“I happened to be in the area and needed to complete business that I couldn't complete at the branch near my home that I had been to previously that morning. The professionalism and service I received right when I walked in was great and I left this branch feeling financially intellectually informed and not disappointed that I started banking with CA. I will travel 35 minutes to this branch in order to conduct business verses going to the CA 6 minutes away from my residence.”
“After dealing with another difficult bank, I went in to get my funds transferred over and the branch manager was beyond patient and helpful. She was able to get my account issues resolved and my funds transferred over. Great customer service and painless experience!”
“Tiffany Johnson was very polite and professional. What I thought was a problem it was a easy solution for Mrs. Johnson. We need more personable professionals like Mrs Johnson. Thank you very much ?”
“Last time I was there, I waited in line for no less than 30 minutes. Honestly pretty atypical for this location but there was only one person at the counter. Most times I can get in and out of there in good time. The staff is friendly and helpful. Even though its an older building, I appreciate they have kept this location open (banks are closing branches everywhere!) I'm always interested in their unused little courtyard. Its been untended for years. I always secretly hope I'll come in once day and I'll see some flowers growing. ?”
9AM - 4PM
18820 E US Hwy 40, Independence
Banks
“Had an appointment at 9 o’clock they were ready for me at 9 o’clock. I was shown multiple ways of banking by the Merrill bank representative and Bank of America representative. Every employee was helpful and knowledgeable and on the way out seen another bank employee that I had had an appointment with a year ago That remembered me and greeted me very good experience at this location.”
9AM - 5PM
4041 S Lynn Ct Dr, Independence
Banks
“I've been struggling to get something done on my account. Other BOA banks were unable to help me. The task took 15 minutes with Carson. He was friendly, professional and courteous. I'm glad to finally have this problem settled.”
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“This bank and these people are so very kind. I love them. They are engaged in the community in all different types of ways.They even offer a birthday surprise for children which is so very old school and kind. This made my son and daughter so happy. Thank you.”