Cricket Wireless Authorized Retailer is a cell phone service provider that offers a range of affordable and reliable services. Customers have praised the store's excellent customer service, with one reviewer highlighting the exceptional assistance provided by Cassandra in resolving an issue. The store's staff are described as professional, friendly, and helpful, ensuring that customers' needs are met. The store offers a variety of phone options, including a $800 Ule Fone that one customer was able to have their SIM card switched to for free when their previous phone's touch screen stopped working. The store also suggested a government discount program that could help reduce the customer's phone bill, which they are already utilizing for their internet service. Customers are particularly impressed with the value offered by Cricket Wireless, with one customer stating that they have 5 lines with unlimited calling, text, and data for only $160 per month, which they believe cannot be matched by any other cell provider. The store has even received calls from other providers trying to entice the customer to switch, but they remain loyal to Cricket Wireless due to the unbeatable value. Overall, Cricket Wireless Authorized Retailer is a reliable and customer-focused cell phone service provider that offers affordable and flexible plans, a wide range of phone options, and exceptional customer service.
I came with an issue from a different cricket store. Cassandra went above and beyond to help me correct this issue. She should be commended for such excellent customer service. All my future purchases will be with this store. Thank you!
July 2022
I needed a simple phone for my mother-in-law. The young lady showed me what was available. She was very professional and friendly. She made sure it was what I needed. Awesome experience.
September 2021
Great service, and they give us all the time we needed to fix any problem with my phone, I was completely satisfied with the tech support provided.
