DICK'S Sporting Goods in INDEPENDENCE is a popular store that offers a wide range of sports, outdoor, and exercise equipment, along with footwear and activewear from top brands. Customers can find items such as baseball gloves, golf clubs, bikes, kayaks, camping gear, and fitness equipment. The store's staff are known for being helpful and friendly, often going out of their way to assist customers. Multiple reviews praise employees for their kindness, patience, and knowledge, especially in the shoe and sports departments. One employee was recognized for working hard and providing excellent customer service, while others received high marks for being attentive and respectful. Customers appreciate the staff’s willingness to help find the right gear and answer questions thoroughly. Although some reviews note that staff can sometimes be less friendly, overall, the store provides a positive shopping experience with knowledgeable employees who enhance customer satisfaction. Shoppers also value the convenience of online prices and in-store pickup options.
Very Very good.staff Very friendly Very accommodating to what u need
July 2026
Kelly at the register was amazing!! she did everything to make sure we got exactly what we wanted and complimented our choices! best service ive had ever and I typically never give reviews but the way she was, was just so outstanding it deserves a spotlight!
July 2026
Had to return a pair of sneakers. it was so easy. Always great customer service at that location.
