3800 South Elizabeth St C, Independence MO 64057
“I recently purchased a pair of Brooks shoes at the Independence location through my employer's uniform program. Tish was absolutely wonderful and so helpful! I did want to share some feedback about the employee discount program. Our flyer advertises 10% off shoes and accessories but doesn't mention that the discount cannot be combined with clearance pricing. I specifically asked about the discount at checkout and was assured it was included. After reviewing my receipt, I realized the only discount applied was the shoe's existing markdown. I contacted the store afterward and spoke with Tiffany, who explained that the discounts don't stack and offered to refund the difference as a courtesy. I appreciated the offer, but I tried to explain that it wasn't really about getting $13 back. Had I known the additional discount wouldn't apply, I likely would have spent more time comparing prices or looking for a price match elsewhere. Unfortunately, that concern didn't seem to get much acknowledgment. Especially in this economy, when so many healthcare workers are watching every dollar, I think it's important that employer discount programs clearly communicate their exclusions. A little transparency upfront (i.e. communicating the above information on the flyer given to my facility) would have prevented the confusion entirely. I'm leaving four stars because I genuinely appreciated Tish's help and love my new shoes. I just hope the store considers clarifying its advertising so other employees can make informed purchasing decisions. What bothered me most wasn't the discount itself, but how my concerns were handled afterward. Tiffany's response did little to foster any sense of mutual understanding or customer loyalty. I left the conversation feeling that my feedback was simply being acknowledged rather than genuinely considered, which was especially disappointing given how positive my initial experience in the store had been. Good customer service isn't just about offering a refund. It's about listening to customers and building trust, especially when so many people are being more careful about where they spend their money. I honestly don't know that I'll return for my uniform needs in the future, even with the advertised employee discount.”
13924 East Noland Court, Independence MO 64055
“Great experience. It was my first time buying Red Wing boots so I needed some help finding the right ones. Everyone there was very welcoming and helpful. Looking forward to coming back.”
18801 East 39th St S Suite 1066, Independence MO 64057
“There was a girl in there on sunday evening and she was so kind and helpful I'd like to speak to her and come in and buy more from her but don't know how to spell her name it started with an L either way please give her a promotion she was great I came there for shoes and she sold me two necklaces bc they didn't have the brand I wanted in shoes . Although I wanted to buy everything in the store even things I didn't need bc she's the coolest and best saleswomen on the planet”
18101 Bass Pro Dr, Independence MO 64055
“Picked up some Armachillo mens underwear, dock boots, Croc slip ons, hat, T-shirt then a Father's Day Of 2 Gifts. Meat Rub & Multi-tool. Great Place !!!”
18801 East 39th St S, Independence MO 64057
“I had went on Jan 19th to exchange my Dr. Martens I was gifted and Whitney was beyond helpful, I was so indecisive as to what style I wanted to exchange them for and she was so attentive and kind! She grabbed the colors and styles and various sizes for me and made the whole process so smooth! She mentioned the Dr. Marten shoe care kit which I purchased and am so thankful she mentioned, she was so sweet and I loved her vibe and energy. I was even indecisive picking my converse and they were close to close and she did not rush me at all, she told me to take my time and I would totally go back if Whitney is there lol!”
19110 A East 39th St S, Independence MO 64057
“Went there because your website did not give options for getting a wrong piece of clothing instead of the right one. Clothing was not even close to what I ordered. Mary at the Indep. store was a great help. She always is! Got my problem fixed. Thanks Mary!”
17201 E US Hwy 40, Independence MO 64055
“Eric was a truly great help. I had went to two larger shoe stores before finding the help I needed, through Eric, at Sid Boedeker. Thanks again, Eric. Way to represent your establishment the right way. Respect.”
19321 E US Hwy 40 M, Independence MO 64055
“This experience was amazing! I didn't know its more than just shoe repair. Antique items on display are fascinating and Shon's customer service can't be beat!”
18801 East 39th St S, Independence MO 64057
“We had such a wonderful experience picking out some Hightops for our baby to be! We worked with Toya and this awesome lady deserves a raise! They were out of the sizes we wanted in two different shoes so she came back with something similar to what we were looking at! She was so sweet! Made the whole experience great! Definitely recommend going here and working with her if you could!”
18813 East 39th St S, Independence MO 64057
“Will was so great! I made a mistake and showed up before my order was ready to be picked up. Will was the best problem solver and so professional and friendly! I left with my shoes in hand. He handled everything so well, and chatted with me during the entire process. The company is lucky to have him.”
19020 East 39th Street South, Independence MO 64057
“I was able to see many styles in my size today. Also, there were some great sales going on in the store today. The staff was very friendly and professional as well.”
18813 East 39th St S Ste 162, Independence MO 64057
“Just stopped on whim to get my son new shoes and everybody there was so helpful and I guess we just happened to go when easily 1/3 of their entire inventory was at least 35% of and the shoes ly son picked were listed at $85 and the price that the register rang up was $29 before taxes.”
1138 Independence Center Dr, Independence MO 64057
“Went to Finish Line to get the tennis shoes I ordered and the manager was cool the only thing that was disappointing is they didn't have my shoes I wanted they were at another store (Independence, Missouri) but I should have them by Wednesday. Other than that Everything was ? good!”
18813 East 39th St S Ste 162, Independence MO 64057
“Just stopped on whim to get my son new shoes and everybody there was so helpful and I guess we just happened to go when easily 1/3 of their entire inventory was at least 35% of and the shoes ly son picked were listed at $85 and the price that the register rang up was $29 before taxes.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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