Lowe’s in Independence, MO is a go-to destination for home improvement needs. Customers appreciate the variety of gardening supplies, appliances, paint colors, and patio furniture available. The helpful staff, like Elijah, who is cheerful and patient, are dedicated to assisting shoppers, even during challenging weather. Ronnie Herman in outdoor equipment is noted for his guidance, helping customers find alternatives when specific items are not in stock. The store is clean and well-decorated, making shopping a pleasant experience. However, some customers have experienced issues, such as key-making problems and dissatisfaction with the return policy. Despite these concerns, many plan to return for the friendly service and convenient offerings, including food trucks that enhance the shopping experience.
Love rhus place, the people are helpful and friendly even the customer I net along the way were nice 👍
February 2025
We have bought alot there when we first moved there. There returns are handled by immature people whoere would rather gossip and look at there phones than help people. I met the owner of this company many years ago, this place has gone down hill in customer service. Your employees gather around in crowds and ignore their... read full comment
February 2025
Had what I was looking for. Friendly and helpful employees.
