Public Storage in Independence offers convenient storage solutions with easy online reservation and no upfront commitment. Customers can choose from various unit sizes, including a 10x30, and benefit from features like gate access through an app, though this feature may sometimes be temporarily unavailable. The facility has been in operation for nearly 50 years, maintaining a reputation for personal attention and helpful service. Recent upgrades include repairs to damaged areas, such as the main alley, though rent increases have been noted within the first six months of occupancy. Staff members like Jennifer and Shawna are frequently praised for their helpfulness, quick service, and friendly attitude, making the storage process smooth and positive. Customers appreciate the friendly and professional assistance, whether buying units at auction or simply needing guidance. Overall, the facility provides a reliable and accessible storage experience, with attentive staff and modern amenities.
I had a storage unit that was rusted and I wasn't able to close it and lock it. I highly recommend having WD-40 with you. Angel called the next day and let me about it so she did everything she could to make sure I was able to have a functioning lock. I came to help her. They've been good to me so far
July 2025
Christi is awesome and extremely helpful. Thank you so much.
July 2025
Angel was great helping me out on my unit and new bill
