Public Storage in Independence offers convenient storage solutions with easy online reservation and no upfront commitment. Customers can choose from various unit sizes, including a 10x30, and benefit from features like gate access through an app, though this feature may sometimes be temporarily unavailable. The facility has been in operation for nearly 50 years, maintaining a reputation for personal attention and helpful service. Recent upgrades include repairs to damaged areas, such as the main alley, though rent increases have been noted within the first six months of occupancy. Staff members like Jennifer and Shawna are frequently praised for their helpfulness, quick service, and friendly attitude, making the storage process smooth and positive. Customers appreciate the friendly and professional assistance, whether buying units at auction or simply needing guidance. Overall, the facility provides a reliable and accessible storage experience, with attentive staff and modern amenities.
Kim has truly been an asset to this storage facility. Not only does she bring a smile and a warm welcome she has been looking after the property so the robberies have stopped. Makes me feel much better about having my things there. This company truly needs more ppl like Kim.
June 2026
I spoke with Kim and she is amazing she has helped me out a whole lot I had a issue with my unit and is amazing to speak with and is doing everything she can do to help
June 2026
Kim was very helpful. Fixed a issue I had with my email address. Very fast and friendly.
