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April 2024 by Caleb Fossee
I hate to leave a bad review of a hotel, because I feel like people are generally hard to please when it comes to lodging. However, I can’t go without warning others that the cheapest motel in town is probably just as good/clean as this one, so don’t shell out any extra money because you think this will be nicer.First complaint is that our room smelled like a straight up litter box. Yes, we opted for a pet friendly room because we are travelling with our pet, but that doesn’t mean we should have to suffer the failures of other irresponsible pet owners.Second, we found Legos and a dirty sock on the floor as well as other dirt/debris, so I’m doubting they vacuumed our room.The air conditioner is as loud as a jet. The shelving in the closet is falling off the wall. The thermostat is falling off the wall. There was no hand soap in the bathroom. The toilet flush handle had a huge cracked piece missing (still operable). The body wash dispenser in the shower was inoperable. Bags of trash were piled up in the stairwells and at the ends of hallways and smelled awful. Any one of these things is not a big deal to me at all, but I think the multitude of them speaks to how poorly this place is managed/maintained/cleaned.Lastly, there was a herd of children in the room above us jumping off the furniture and bouncing a ball past midnight. I called the front desk to urge them to quiet down, and the lady said “I’ll try, but there are unfortunately a lot of children in the hotel this weekend.”Overall, a very unrelaxing stay. I’d recommend looking elsewhere.
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March 2024 by Derek Steelman
Rooms were nice, the only problem is the microwave hits the refrigerator and doesn’t open all the way, other than that it was a good stay. The bed was nice and comfortable. They have a social on Monday-Wednesday night it was my first time staying here and I’m
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March 2024 by Diane Rudder
The room was very nice it was well laid out I love the kitchenette they're continental breakfast was amazing I highly recommend this to
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March 2024 by chris zolkowski
I just would like to share this review because I depend on reviews when booking at a hotel. We came on a Saturday. We were initially told we could get in our room at 230pm but when I came in with all my things the front desk gentleman said no sorry that's now how it works. I'm an avid traveler and yes sometimes you can get in early but because they already assured me I could get in at 230 then a repectable no I'm so sorry they told you that . We will work on getting you in as soon as we can, would of sufficed!Walked into a terribly dirty, tattered, outdated room that had a queen bed. We paid extra for a king suite. They insisted it was a king so they sent maintenance up to show us the tag that said it was a king ! It was not 100%. I could lay across bed and I'm 5'7. We have a king so I know how wide it should be.I took photos went down to beg for a new room. There was a new gentleman at desk who was very kind and moved us next door where it had an actual king and wasn't so tattered and dirty.. However the grout was coming out in bathroom and I knicked my toe on a piece of chipped grout so blood everywhereI called corporate they said there's nothing they can do. If hotel management doesn't help then it too bad basically so beware if you have any issues you may not get it resolved by IHG Hotels ...This room cost alot. The breakfast was nice , the room had decent appliances but overall the place feels a bit outdated. They apparently remodeled but not sure what they remodeled.. It does have a beautiful courtyard and is in a lovely area. ! Hope this helps future bookers.Noteworthy details: Outdated
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March 2024 by Michael Davis
Overall it was a good stay. However there are a few items I would like to point out that can be improved. The kitchen sink faucet had alot of corrosion at the base. Garbage disposal is missing black splash guard, which is a safety issue. Hot water at maximum was luke warm. This has nothing to do with anyone or anything at the hotel. But something spooked our dog bad enough that she would not go into the bedroom even if we both were in there.
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March 2024 by Jovan Markovic
Overall, very nice hotel.
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February 2024 by Andrea Martin
Very dirty, hair on the shower walls, brown finger marks on the bathroom wall, possibly poop. Sorry dishes and outside lots of cigarettes butts. Not a very clean place.
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January 2024 by Derek Payne
As a gold member with Ihg I stay at nothing but ihg motels and this one was the worst ever first off room service just walked in my room at 7 am. Then went to get breakfast at 9 and was told that they were not gonna restock anything on the buffet. This is by far the worst ihg motel Ive ever stayed atFood & drinks: Soda machine was down and they had nothing to purchase like other stay bridges do
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December 2023 by Cindy
Great big rooms clean and staff was wonderful.
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December 2023 by Macdoe Million
Nearby activities: Close to stadiums
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December 2023 by Barb Schlapia
Very nice, friendly staff.
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November 2023 by Brian Kopp
Mike at the front desk service was excellent. Had some issues with our room at first, but they made it right.
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November 2023 by DeSean Ferrell
Really sub par when it comes to customer service. They make it real hard to get an email receipt so make sure to get it the day of check out. That’s if their printers working. I also wouldn’t suggest storing any recreational marijuana in the room because apparently that constitutes a smoking charge. Oh and the manager never seems to be available.
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September 2023 by Howard L.
The hotel has redeemed itself! I came back back here again after my previous attempt to stay here. This time I finally got a room. I'm not disabled but I was lodged in the handicapped room which I didn't mind because the bathroom / shower was really huge and featured more leg room. The rooms were beautiful and accommodating. Everything about the hotel was clean and accommodating.Plenty of things to do and see around the hotel as well. Never ending supply of food and local lore. They have a beautiful pool, hot tub and outdoor recreational space as well as their outdoor patio. Inside they got a great lounge area. The breakfast is complimentary but it's not the best and most satisfactory.Overall this place is a solid stay and would happily come back.
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September 2023 by Troy Muse
WHAT? I WAS NEVER
