“Shout out to Jordan at Cricket Wireless (Capital Mall). He spent a significant amount of time with my phone upgrade that failed to transfer data from the old phone. If you need new service or a phone upgrade, Jordan is the man to ask for.”
“My family recently all got brand new Iphone 17s and we were very grateful and happy to have associate Kendra Cook as our sales person. She explained our deal and bills in great detail and made sure we understood what we were signing up for clearly. She provided us with amazing care and a personal touch to our service, she even helped us on her days off when we had issues with our bill! Overall I could not be happier having Kendra Cook as our Sales representative!”
“Bought an IPhone Pro Eleven . Works great & He was so helpful, knowledgeable and friendly . Hate to hear the other negative receives but truely I had no issues .”
“Sutton was such great help 3 weeks ago, I came back in to get my daughter fixed up with their current promotion. Thank you Sutton! Great experience. I don’t like that inventory is slim and you can’t get some items there anymore or IT- you have to go to Columbia”
“I purchased new phones from the Kiosk at Sam's club. Unfortunately, that location was unable to transfer my data from my S23+ to my new I Phone 17 Pro. As a last ditch effort I went to this T Mobile location on Missouri Blvd. Ashton and Robert had the transfer initiated within minutes of my arrival. They were professional, personable, and courteous. They went above and beyond the call of duty and remained in store with me an hour after they closed to ensure my new phone was set up properly and the transfer was complete. As a retired military member, I appreciate their sacrifice. You don't find good customer service like they provided very often these days. Hat's off to these gentlemen.”
“Kudos to Bryson at the Wildwood AT&T store!!!! I stopped by to pay my bill and the kiosk wasn't working. He was the only employee in the store this morning and he was answering questions and taking care of every customer that came through the door with courtesy and ease!!! Super friendly young man and very kind and knowledgeable. Hopefully he got some help this afternoon!!! I would have been overwhelmed!!!! Thanks so much, Bryson!!!”
“I’ve been a Cricket costumer for over 10 years and never had a bad experience. This morning, however, Cammie’s skill, willingness to help and kindness surpassed all expectations. It is so nice to know that there are still employees out there who know the value of great customer service. Thank you, Cammie! You are very much appreciated!”