T.J. Maxx is a store known for its good prices and variety of items, including facial products and home appliances. Customers often find what they are looking for and appreciate the affordable prices for quality items. The staff are generally helpful and work steadily, even during busy times like the week before Christmas. Customers have noted that wait times at checkout can be short compared to other stores. However, there was a concerning incident where an employee did not wash her hands after using the restroom, which was seen as gross and problematic. Overall, T.J. Maxx offers great service and products, though customers hope the store will address hygiene practices among employees.