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“The atmosphere has always been kind and welcoming! The crew always gets whatever I need done efficiently and dependably! Devyn, is always insightful and performing diligently!”
“My dad and mom banked at UMB for many years. I decided to switch to UMB and haven't once regretted it since I became one of the, I feel, family. UMB HAS BEEN AND WILL BE AROUND INDEFINITELY FOR NEW FUTURE CUSTOMERS TO COME AND CONTINUE THEIR OUTSTANDING SERVICES FOR US ALL.”
“WHAT A SHOW! WHO HIT YOUR BUILDING ON WEDNESDAY MARCH 25TH??? It was a white mini van, and we caught it right as we went by. We can't find anything in the news.”
“They're all beautiful people,easy on the eyes and mucho talented. Customer service is always amaze balls. Drop the zeroes and get with the heroes. Come bank at JMCU.”
“The amazing help I received from Karen Forgey and Liz Crutcher is nothing short of amazing! I have had ENDLESS questions about the mortgage process and understanding everything with purchasing my first home and man did they deliver. I know OakStar has amazing customer service, but this was truly exceptional and so helpful. Drake Shafer and Amy Constable also helped to explain some of the questions and process as far as property questions went. For this I am so so so very thankful! Truly exceptional customer service!”
“Brett Laforest at Guaranty Bank is great to work with. He’s professional, knowledgeable, and takes the time to understand your needs. Brett is responsive and easy to communicate with, making the entire process smooth and efficient. Highly recommend connecting with him!”
“Pinnacle Bank is Better than most banks i have ever been in or dealt with . Banks are not fast food places, they take care of each customer completely before they start the next one in line. After 50 years with them there are none better. I have worked with many different Banks in different states, i alway come back to Pinnacle when ever possible..”
“We’ve been banking with Joplin Metro Credit Union for more than 25 years! The people are so helpful and friendly! It’s nice to bank somewhere where they know you by name.”
“Southwest Missouri Bank at the 7th & Duquesne location is full of amazing people. Jamie, Dana, and Michelle are all incredible—friendly, helpful, and truly care about their customers. It’s always a great experience walking in, and you can tell they take pride in what they do. I love banking with a local bank that invests in the community. So glad they’re here in Joplin!”
“I love this bank! The people here are very welcoming and always so helpful. 10/10 experience every time I am here. Thank you to all the SMB employees who help me😊”
“I just love this bank and its employees. They are all so kind and understanding, will walk you through everything that needs to be done, with you,if necessary, step by step. Always have smiles on their faces and welcoming voices.”
“Rita helped us set up our business banking accounts and has been nothing but helpful and reliable anytime we’ve had questions. We’ve greatly appreciated the support we’ve received from Rita and the SMB team.”
“I had the opportunity to speak with the team and was impressed by their understanding of property lending and financing options. They were clear, responsive, and took a practical approach to explaining terms and next steps. Based on my interaction, they come across as knowledgeable and client-focused lenders.”
“Thank god for Johnathan Dason, I was in a lane finishing a phone call think the bank closed at 7, he called from the inside and asked if he could help? I informed him I was trying to finish a call, and he let me know they infect close in 3 minutes so I had time to complete my transaction due to him looking out for his customers, he could have left me there till 6pm and closed the drive through but instead he let me know just in time. Sorry if I spelled your name wrong and I appreciate you and your staff jhon keep up the good work for our community, we simply need more Johnathans”
“I am switching from US Bank to SMB. I had a savings account at SMB and was always treated with respect and like my account, however small was important. Now I will have all my accounts with SMB!”
“I went in today and within 30 seconds I was greeted by Christopher Iveson. He was more than happy to help me. I was very impressed with his knowledge of all the different types of accounts that he provided me.
I would recommend this branch to anyone who is looking for a good bank. I can only if everybody is branches is nice and knowledgeable as Christopher I don't see any disappointment in someone's future if they choose to bank here.
Thanks again Christopher for all your help it was nice to meet you.”
“Matt & Geo, you guys are awesome, amazing, courteous, well dispositioned, determination & consideration for your customers is just phenomenal and I'm so glad that our personal and our business is with you guys! Arvest has been the best since my joining in 2016! Thanks sooo much”
9AM - 12PM
1820 E 20th St, Joplin
Banks
“courteous, greeted with smile & knew who I was, quickly completed transaction & said to have a good day. wonderful, knowledgeable personnel. I highly recommend.”
“I'll start using this bank from now on. The wait time in the drive-thru is better and faster and the bank manager is alot nicer than the one on 32nd street. The 32nd street manager comes off as a creeper and ignores customers.”
9AM - 12PM
3131 E 7th St, Joplin
Banks
“I've been with CB&T for eight yrs and never have they let me down
In this time I've had many a quirk they always handled complications professionally and successfully
They get my highest praise”
“I have been treated great every time I have been there. the problem I have with the bank is, there is only one location and I don't drive so it is hard to get things done”
“Ashlynn was very pleasant and her willingness to help my son was amazing. I would recommend anyone to her. Thank you for being so kind and understanding to his situation.”
“I recently had some banking needs and used US Bank - I was very surprised by how easy it was - straight forward numbers, everyone was polite, the process was smooth, and fast. They also offered me banking options I was unaware of that benefited myself and my family. I highly recommend using them, especially if you are a member of the Military.”
9AM - 12PM
414 E 32nd St, Joplin
Banks
“Nice bank I have never had to wait. One of the tellers helped me set up my online banking and my mobile app. The staff is so helpful. Nice convenient location, close to home.”
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“Monica helped us open new accounts when we needed to switch banks. She answered all our questions before and during the process, and did her best to make it as easy as possible for us.”