Casey's in Joplin is a business offering pizza delivery and pickup, along with appetizers, sweet treats, drinks, groceries, household essentials, and quality fuels. The pizza features made-from-scratch dough, real mozzarella cheese, and the freshest toppings, with one customer calling it the best they've ever eaten. However, experiences with other services vary. The business is noted for excellent customer service, with staff treating people with true respect and going above and beyond to make situations right, such as correcting transaction errors. One employee has been particularly praised for giving a young customer a boost of confidence. The location has handicap parking and is wheelchair accessible, including restrooms. Some challenges are noted. The store can be typically understaffed and have crazy long lines. Customers sometimes find that popular items, like donuts with maple frosting, are always out. There can also be issues with drink availability, with many selections completely out and not restocked for days. For orders, it is advised not to order online delivery combining pizza with other store items, as this can sometimes lead to problems with the order handling.
