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March 2024
Arrived today to pick up my rental reservation and there was nobody there working. The lights were off, and nobody had been there all day. Could not pick up rental. Instead, I had to go to Avis and pick up a car from them.
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December 2022
I’ve rented over 200 vehicles, this is the second to worst experience I’ve had. Customer service at this airport is non-existent and corporate cannot help me with issues because this is an independent hertz location. RUN Away!
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November 2022
UPDATE: changed to 1-star. Very poor handling of issues by Hertz Corp. They state nothing they can do since this is a franchise location out of their control. Car had only 3/4 tank of fuel on pick-up, had no washer fluid. Hertz desk had to hand-write out Rental Agreement, which took too much time. Otherwise, car was acceptable.