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“Chris is the absolute man, solo juggled 4 customers for 30 mins after he should’ve already clocked out. Someone needs to update the hours on this store because they kept Chris here way later than he should’ve been. Thank you Chris for being an absolute goat. 🫡”
“Katelynn was fantastic and friendly and knew her stuff. She was awesome help with setting up my husband’s new phone. It was our first experience of having fun at a phone store. You’re boss Katelynn! Thanks Marcy H.”
“This T-Mobile location is the best! They are always so helpful and friendly! Alex, Aria, Cody, and Zach have all helped me in the past and they are all great!! I can’t pick just one as my favorite because they all have always gone above and beyond to help me with any questions that I have!”
“I cannot express enough this experience at the Joplin store.
Paradise, was open, and awesome.
Very helpful and good in explanation.
I can go on. Right on place for your phone needs.
Frank”
“Rosa was a Real life saver as I was having issues with 2 of my cell phones. She took time to explain all the details for me! If I ever need to come back I'll be sure to ask for her! She does a great job of cross selling AT&T Products also! ?”
“This is a great location, and the ladies that run the store are helpful, friendly, hilarious, and dedicated. It took hours to set up our new phones and watches, but Ann (or Anne), kept us calm (switching phone carriers is stressful), made us laugh, and helped us with all of the technological stuff that we struggled with. They definitely earned our business!”
“Cody was very helpful, understanding, and patient with us. He reassured us he would take care of us and that’s exactly what he did.
We had a bit of a hiccup when we first switched to Verizon. The associate who was originally helping us put our shipping address in the account wrong.
We live 3 hours away from where our phons, iPad, and watch were shipped to. The package also got lost in transit. So we had to reorder.
Cody jumped right on this and he took such good care of us!”
“I have dealt with three people at this T-Mobile location Joshua helped me today and in less time then anyone has taken I learn more from him and his way of explaining things then I have from the other two people. he deserves a raise”
“Sean and the team here got my home internet and my S24 Samsung phone set up. I would give them a 10 but a 5 was the best I could give. I would recommend them to anyone. Thank you!...Dano Lash”
“They were very helpful on getting son a new cell after we had been dealing with ubreakifix (they broke kids cell) in Joplin. Was able to order his cell n get in quickly. Let him pick up without me there (my work hrs make it impossible). Gave us a good deal on new cell case/screen protector.”
“Unlimited isn't un limited. The always gripe saying I'm using to much data an slow my phone down to a crawl.. I hate that. Unlimited is supposed to ne unlimited!!!!!!!!!!”
“Customer service depends on who is working with some they are very helpful and friendly and others are rude and have the attitude that they don't want to be there”
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“Kobe helped me out and was fantastic! He knew what was wrong and the steps to take to correct it. He was fast, efficient, friendly, helpful. Best Verizon customer service experience I have ever had.”