“I had taken my daughter to Kansas University for an appt and my Tahoe overheated I called O'Reilly Auto Parts on Wordall Rd in KC I explained to a young man named Courtney that I am a very short woman and I didn't think I would be tall enough to put antifreeze in by myself and he told me to cone on in and he would do it for me ... he knew who I was the minute I got there (probably cuz I am short ha ha) he was super nice, friendly and helpful. We had to wait a bit for it to cool down but he came back out and put it in. He had the greatest personality, and I appreciate that from a customer service standpoint... Thanks, Courtney. just wanted you to know it matters that you cared enough to go that extra mile.. Mary Ann”
“Was looking for an odd battery that another company ordered 4 wrong batteries in prior. This team found me a battery within a few minutes and it was MUCH cheaper as well. Great service!”
“Blay, what a man. Testing my starter, he broke one of the posts while tightening the nut. He stepped up and bought me a new starter out of his own pocket. With the day I had, it lifted my feelings and earned my respect. O'Reilly's you have a good associate working and representing for you. Don't mess this one up, treat him right. I guarantee he is keeping and increasing your sales.”
“Always love going to pick up parts, and a chewing the fat With the employees… it’s nice to have friendly people who are knowledgeable about the parts they sell.”
“Prompt and friendly response to my request to check out my "check engine" light, and gave good advice about what to do with the info given by the machine :)”
“What I need, when I need it with experienced employees that offer you help before you ask! 107th & Blue Ridge gives GREAT SERVICE! They recycle your used oil too.”
“I called ahead and was answered by Kelvin, and when I got to the store, not only did he help me locate the part I needed, he also let me test fit (thankful for that cause our first guess was too small), then he loaned me pliers so I could make the repair to my coolant line. Highly professional young man and would happily go back to this location!”
“Literally my "go to" shop. My son is a ASE certified mechanic and, he always recommends them. Aiden is amazing everytime I need help. Sometimes I even call to see if he's working because, Aiden always gets my car running great!”