“Anthony took the time to look up the part that I needed and found a store that had it in stock according to the computer. He waited on hold while dealing with other customers and just did an amazing job with customer service. At this point in the day, I had already contacted two other competitors as well as two other dealerships looking for this part. A transmission shift cable is not an expensive part and I understand people not wanting to take the time to search for it, but I was stranded. He was able to find the part and tell me where I could get it and I just wanna say my thanks. Customer service like this is hard to come by these days and it is appreciated. I will be shopping to this location in the future because he took the time.”
“The staff at O'Reilly Auto Parts are always so helpful and knowledgeable. Every time I visit, they take the time to make sure I get the exact part I need. Great customer service and quick assistance — definitely my go-to store for car parts!”
“Went in looking for a battery for my motorcycle. Helena and Josh were working the counter and were extremely helpful. The battery I was wanting was not in stock, but Helena found it at the Overland Park location. She called to confirm that they actually had it in stock. While she was on the phone, Josh told me that if I place the order online, it would save me some money and he also provided me with a savings code that saved me even more. This was my first time at a Batteries+Bulbs store, but it will not be my last. I am very pleased with the help I received.”