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6:30AM - 4PM
3001 Southwest Boulevard, Kansas City
Building Materials
“When I call on a Saturday. I understand its short staffed no problem, but to have to hit option (0) to stay on hold every 10 seconds or get hung up on is ridiculous. Im trying to work myself, not hit a button. IVR/automated call system needs adjustment.”
“Since forklifts are an essential part of a lumber yards.RDS is appreciative of letting us be a part of maintaining the fleet.As one of the asigned mechanics to perform these duties I have always been met with a warm heart by employees happy to see me..A mechanical aptitude goes a long way..but a brilliant personality ..further.Good people at Paxton in KC.Mo.”
“I spent probably 3 hours today trying to get ahold of pretty much anyone at the pro desk of both the Independence and the Blue Springs Home Depot I got hung up on twice before anyone even spoke to me and went through a continuous loop of customer service desk to the pro desk not answering constantly.
The first time I called Bannister Mall Cheryl Mora answered and was amazing. She took her time and answered all my questions, then tried to go out of her way to make sure I was taken care of on top of it. I will drive the extra couple of miles for this place from now on.”
7AM - 4:30PM
1800 E 103rd St, Kansas City
Building Materials
“Had to order a concrete mixer through them, the heart and soul of my business. Their salesman told me 7 days to have it built and shipped to my location. We're now sitting at 28 days, they won't respond to my email asking for an update, and I've lost out on TONS of business due to me taking them at their word. I had to shell out more money to buy a temporary mixer because I couldn't wait any longer, but it produces nowhere near the amount of concrete I need to keep up with demand. They aren't building the mixer, just the middleman, but don't promise something you can't deliver on. Terrible communication on their part and pretty unreliable as it would seem.UPDATE: Brandon, the branch manager at this location, got involved after he found out about this and was very helpful. Gave me a small refund and communicated very well. He assured me this company is much better than the service I received, so hopefully others and potentially me in the future have a far smoother experience than this one.”
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
Building Materials
“Incredibly easy to source from. Almost always have what I need.
Phone sales are easy
Fork operators are easy
Prices are good.”