7:30AM - 4:30PM
1235 Erie St, North Kansas City“JCBM is fantastic to work with as a homeowner / DIY person. This family owned business has very fair prices on materials and delivery fees. They worked around my weekend landscape warrior schedule, which was very helpful.”
“Wow! Ended up beyond expectations! There was an issue with the material which was the manufacturer's fault, by their own rep who came out to inspect. The manufacturer's "solution" didn't satisfy Tin Man so they turned elsewhere & made it more than right. This place defines customer service!”
6:30AM - 4PM
1701 W 25 St, Kansas City“I've been buying my drywall tools an materials from there for many many years now an will continue to do so, they always have what I need. Everyone there is awesome.Thanks to all that work at Holmes”
7AM - 5PM
1727 Warren St, Kansas City“Opens at 8am. You can park on the street and not get bothered. It’s a good/ safe neighborhood. Some times it take awhile to get unloaded. But most the time it’s quick. Enter the gate just south of office. And they have a new exit south/mid yard.”
“With the "new normal" that appears to include material shortages and angry retailers (and customers) the folks at REW continue to get almost everything for almost everyone. The yard guys work ridiculously hard loading company trucks and customers and at the end of what was probably a 11 hour day (I snuck in at 16:55 just as they were closing the gate) the one yard guy left gave me a little guff, but good naturedly, and then loaded 1100 pounds of rock by hand into my enclosed trailer. He denied my help with a comment about liability.And everyone I have delt with in the office has been knowledgeable, professional, and patient. Even asking more questions than I thought necessary to make sure I got the right product(s). That is six star customer careGoogle has REW listed as a hardware store. Not really. I would call them a bulk construction supply house specializing in wall components. But not even duckduckgo has that category.”
8AM - 5PM
6311 St John Ave, Kansas City“Since forklifts are an essential part of a lumber yards.RDS is appreciative of letting us be a part of maintaining the fleet.As one of the asigned mechanics to perform these duties I have always been met with a warm heart by employees happy to see me..A mechanical aptitude goes a long way..but a brilliant personality ..further.Good people at Paxton in KC.Mo.”
“Great customer service! Quality products. 1 board cracked in half & driver called it in and they reached out to us in less than 30 minutes and will have replacement sent next day! Best service I have seen in years! Thank you!”
6AM - 4PM
1907 Warren St, Kansas City“Had to order a concrete mixer through them, the heart and soul of my business. Their salesman told me 7 days to have it built and shipped to my location. We're now sitting at 28 days, they won't respond to my email asking for an update, and I've lost out on TONS of business due to me taking them at their word. I had to shell out more money to buy a temporary mixer because I couldn't wait any longer, but it produces nowhere near the amount of concrete I need to keep up with demand. They aren't building the mixer, just the middleman, but don't promise something you can't deliver on. Terrible communication on their part and pretty unreliable as it would seem.UPDATE: Brandon, the branch manager at this location, got involved after he found out about this and was very helpful. Gave me a small refund and communicated very well. He assured me this company is much better than the service I received, so hopefully others and potentially me in the future have a far smoother experience than this one.”
“I can't tell you how thankful we are. The warehouse and office staff at Richard's truely went above and beyond for us and they have lifelong customer out of us. I will recommend the to anyone needing building supplies. All of you guys are lifesavers!! Thank you!”
“Ladonna was extremely helpful, nice, kind and knowledgeable. She helped me and my wife everything we needed and more. I appreciated all her help and willingness to take time and talk to us and not rush through the process.”
“Staff is super nice and helped me when no other companies would. I was looking for some siding to match some old, discontinued siding on a rental house for a repair. We found a color that matched very close and was able to order!! I will definitely refer anyone looking for siding to go there!”
“Had a project go sideways a little bit, Kevin did an exceptional job on helping us fix it and taking care of us as customers.Highly recommend their quality and their customer service.”