Custom Truck One Source’s Kansas City location, home to the company’s World Headquarters, is a large and growing facility on the historic Armco Steel Plant site. Since 1996, the company has been working to revitalize this iconic site, which now includes a new 119,035 sq. ft. production building and a Railroad division. The headquarters spans over 75 acres and employs more than 500 people. The campus features various buildings, including a retail parts room that stocks thousands of parts and can order any part needed. Customers and employees alike praise the company for its excellent service and helpful staff. The rental department is known for great service, with staff being friendly and professional. Customers appreciate the quality of the trucks, cranes, and rail equipment, noting that the company builds reliable, well-maintained equipment. The service team is experienced and patient, providing valuable support during repairs, sometimes even by phone. Employees report positive treatment and a good work environment, emphasizing the company's dedication to quality and customer satisfaction. Overall, Custom Truck One Source stands out for its strong community roots, extensive facilities, and commitment to service.
