Hallmark Corporate is a business that values good customer service, as shown by positive experiences with staff who are helpful and patient. Customers appreciate their assistance with returns and find the staff to be friendly and effective. However, there are suggestions for improvement, such as using recycled materials for envelopes and reducing packaging size to eliminate the need for air bags, which are harmful to the environment. Customers also wish the store offered free shredding or recycling options to promote sustainability. The business offers appealing products like tree ornaments, and there is interest in bringing back nostalgic items like animal stickers from the 80s and 90s. Some customers find their social media presence outdated, with a preference for better fonts and more modern content. Overall, Hallmark Corporate is appreciated for its customer service and product variety, with room for eco-friendly and modern updates.
I am ashamed of Hallmark for the last few yrs of moving all of their film production to Canada and not investing in the US film industry any more. Between this and all the price increases, which most are not tied to the tariffs, you are a disgrace as an American Corp.
September 2024
Mrs. Tohme was a true pleasure in speaking with. Great listener with patience. Top notch lady at Hallmark Corporate. Thank you Mrs. Tohme.
August 2024
Great experience working 30 years at Hallmark Cards, inc.