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“We love going to the Westlake Hardware Store on Brighton because they are always willing to go the extra mile in finding exactly what we need.TJ loads my heavy garden things with a spring in his step and a smile on his face!”
“I visited Ace hardware today and Stacy was very knowledgeable and helpful! He is always there when I need assistance any time I visit the store l ready to lend a hand.”
“I love the Westlake Ace Hardware store in my community. It is just the right size, so I don't have to wander around a cold warehouse trying to find my desired items, and I am quickly seen so help is readily available.”
“I used their website for a business purchase. Their email response was prompt, their delivery quick, and their prices (closeout sale) were low. I'd buy from here again!”
“Had to replace my 30 yr old craftsman reciprocating saw...found a Bauer one at Harbor Freight for $39..It will only be used sporadically...so will see how it lasts..don't have high hopes it will last as long as the Craftsman but it wasn't top of the line when I bought it either...”
“ACE Hardware in Westport is the definition of a neighborhood hardware store done right. It may not be the biggest place in town, but what it lacks in size it more than makes up for in service, selection, and convenience.
From the moment you walk in, you're greeted by helpful staff who genuinely know their stuff. Whether you're hunting down a specific bolt, picking up paint supplies, or just need advice on a DIY project, there's always someone nearby ready to assist and not in a pushy way. They’re friendly, knowledgeable, and refreshingly patient, even if you’re not quite sure what you’re looking for.
The store is impressively well organized and surprisingly well stocked. They carry everything from tools and plumbing parts to garden supplies and home essentials and if they don’t have it, they’ll usually help you find it or order it in.”
“Hi my name is Juan Garcia I had a great experience with a excellent employee name Vanessa f she was a wonderful help with me I think she deserves a raise thank you”
7:30AM - 8PM
311 W 72 St, Kansas City
Hardware Stores
“Been meaning to say some kind words about my wonderful, friendly local lumber yard.Store manager Russ, and hus right and left hand employees Ryan and Mark, are simply great!They recently came through for me as I needed to special order a couple of items for my home there in WaldoI hope and pray there store remains profitable and these kind folks stick around”
“Rented a 45' knuckle lift today from PRS. Great experience from start to finish. Reasonable pricing, experienced staff and I will be back to use them again.”
“True old-school hardware store with at least one of everything imaginable & a guy in overalls who knows how to do anything & can tell you without making you feel dumb. The staff is pleasant & immensely helpful. Don't hesitate to ask for help because you will need it, but in a good way.”
“Very kind staff, well stocked. It's one of the hardware stores the is old fashioned and that's exactly what we need. Theyve got the bits and bobs you're looking for amd theor staff knows the store like the back of their hands. It's fantastic.”
“Excellent customer service. I’ve been a customer for many years and always love visiting the store, helpful staff, and I especially want to shout out Mike and Betsy.”
“I ordered dimensional lumber online and they texted me when it was ready to pickup. The associates helped load it on my trailer and I was quickly on my way. They were very professional and courteous.”
“Best quality, best products, best customer service in town. From 8x8 cedar to a new custom table top glue up and Mill job; always amazing results. Customer for over 10 years...happy and loyal!”
“Good selection of things homeowners in surrounding neighborhoods actually use, need and want. Someone is always willing to help find just what I'm looking for. Staff is friendly and helpful no matter who is working. It's a great local hardware store.”
“I had the best customer service helping my elderly mother obtain cabinets for her kitchen island. They were so patient with us. Employee Araceli and Brenda! Thank you for your kindness! They did a fantastic job.”
“Home Depot NW Skyview Kansas City Missouri
The location exterior had plenty of lights, you feel secure entering , parking and walking inside.
More than enough parking and handicap parking.
The only exterior and entry concern is the common build up and need for power washing.
If it was cleaned this store would be a 5 star.
The interior is clean, well organized. Signs quickly show you where your items should be. I quickly found my items.
Shelves had plenty of stock
Staff was polite and helpful.”
“1st off this places earliest appointment is 730am. Miss Vickie in the Office is Awesome. Had a 730am appointment... backed me in at 630am. Unloaded quick. They open at 6am. No overnight parking. Everyone here is nice. Great place to unload.”
“I was not bothered and the man I spoke with personally realized I am not who some people tend to say I am... Which is always extremely refreshing. Thank you, Sir.”
“There was a mixup with my online order so when I returned my items and received an exchange, the assistant manager, Jerome Pyburn, which is what’s on my paperwork was very friendly and accommodating. He Corrected the mixup which ended up being my fault.
This person with the extra mile to help me, we need more people like him”
“Had an issue with a brand new A/C and there was a lady there that went way above and beyond to try to help. She called back to follow up and help anyway she could. Although I decided to go another way than return the A/C that doesn't work,(Not a good return policy imo) got a mini split, I would like to says thanks to her. Hope she reads this and knows it really means a lot to customers she's out there.”
“Today I bought a new Shark Matrix vacuum that cleans both carpet and hard wood floors. I activate sitting around watching TV by voice command. It empties itself.
"My new person maid named Shark
" Employee was extremely knowledgeable as well as polite."
Lowe's at Boardwalk, Kansas City North.”
8AM - 4:30PM
1501 W 31st St SUITE 607, Kansas City
Hardware Stores
“This place sells wholesale and in bulk.I only needed two screws . They we kind enough to take time to help me find what I needed. Wish more businesses had this Customer service”
“Amanda was awesome today, please give her a 75% pay raise and remember what an incredible employee you had meeting me at the front door with a smile and helping me in several departments today .
I'm a sales professional, you cannot hire employees as effective and kind as this young lady was today.”
“The home depot took my return fairly quickly, there wasn't a long line. Everyone tried their best to be helpful. I spotted some dying plants and wondered if I could take them, and the staff were very professional in saying no. Apparently both she and I would get in trouble if I would take something like that. Two of their tools aisles are under construction (?) or it seemed like it was blocked off for some reason. I remember once I came in here looking for an extra large box, and they actually let me take it as well. Overall would recommend this Home Depot location.”
“I own 5 Woodmaster tools. Two woodworking shops and several different types of equipment in our shops. I have tools we have already replaced after 20 years in business but my Woodmasters are still running strong. I only comment on tools I believe in!Bill St. PierreSt. Pierre Woodworking”
8:30AM - 5PM
7400 E 12th St #4, Kansas City
Hardware Stores
“Kaitlyn and staff came to the rescue after my case had some damage. They sent out new hardware, door and shelves quickly and now I'm back in business!The case is well built, lights up very bright & attracts so much attention! I plan on adding more as my knife business grows.”
“I rented a side cutter from here. It worked extremely well. They take great care of their equipment. The check-in and checkout process was seamless and they help me negotiate the best deal for the time that we spent. I highly recommend them!”
“Excellent service and products! The staff, especially Allen, bent over backwards to rectify my mistake in my order. Other businesses could learn a lot from their superior customer service model.”
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“I want to preface this by saying this place is a lil piece of heaven.. Everything about it.. The seed options, the spices, the building itself, the creaking floors.. I was in my Happy Place..
Sadly, The Staff what was there the day I went made everything else miserable.. I asked a question, I got looked at like I was a bother.. Not one person said Hello.. All 3 were rude and ruined my first experience in the Store.. I originally came in for a few Spices.. We wanted to look around a bit more but decided to just Check Out and leave..
I was so excited to go in there that day.. Husband even drove 45 mins out of the way so he could take me.. Staff is EVERYTHING..”