Petco in Kansas City is a well-regarded pet store that offers a wide range of products and services to support pets and their owners. Customers appreciate the friendly and helpful staff, with some mentioning specific employees who provide excellent customer service and knowledgeable assistance. The store is noted for being clean and well-maintained. Pet owners value the variety of pet nutrition products, supplies, and services such as full-service grooming, veterinarian care, Vetco Vaccination Clinics, pet adoption, and training classes. Many customers have had positive experiences, including those with anxious dogs who received special attention from staff members. Some reviews mention minor issues, such as purchasing fewer ghost shrimp than expected. Overall, Petco is seen as a reliable place for pet needs, with staff that are attentive, caring, and willing to go the extra mile. Customers also enjoy the convenience of shopping online with options for in-store pickup or repeat delivery. The store’s focus on pet health and customer service makes it a trusted choice for pet owners in the area.
Angela the store associate was helpful and helped me get exactly what I needed. I will be going back for whatever I need for my dog!!!
December 2025
I have taken my old man Jenkins here a few times in the year I have had him. If you have a dog with anxiety who shakes like a leaf in the wind, book with Natalie. She gets down on the floor and greets every single dog. If you’ve had a bad experience at this location before, consider giving them another chance and book... read full comment
November 2025
Friendly workers, clean store, only issue was I asked for and purchased 15 ghost shrimp but when I got home and added to my aquarium I had less.
