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November 2025 by Ken
The best experience I have had buying a car in 30 years! Patrick and his team took the time to listen to what I wanted and made buying a new car pleasant! I went to 3 other dealerships before going to Thoroughbred….. I am now a customer for life! And I got a Good deal for my trade in….. customer service really does still exist!
Ken
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November 2025 by Brandon Herring
The salesman worked with me and went out of his way to pick up a vehicle from another location for me. The entire process was easy.
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November 2025 by greg lofton
Had my Ford Edge in for “The Works” and a windshield cleaner repair. Done when Lindsey said it would be and they even washed it for me. Highly recommend Thoroughbred Ford service. Ask for Lindsey.
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November 2025 by l3g3ndary dad
Great selection but like all car dealers pushy and will try to sell anything to anyone no matter what.
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November 2025 by Darrell Hardin
I actually had a great time at a dealership! Everyone was amazing there, from the time I walked through the doors,I am pleased with my purchase price and experience that I had.
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November 2025 by LaRena Brown
Drake was amazing very kind and pleasant
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November 2025 by james cindrich
Everyone at Thoroughbred Ford treats me like family and their customer service is amazing. Harold Dorsey and Tim Parnacotte are true professionals and are the best in the business. I tell everyone at Ford’s Assembly Plant in Claycomo, where I work, to go see them. Thank you for a perfect buying experience.
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November 2025 by Ashton Bowers
!!!DO NOT COME HERE HORRIBLE DEALERSHIP/SERVICE SHOP!!!
planned on leaving my last long review how it was but however, i received a call two days after my first review was posted, The call was from from George O’Sullivan and he indeed did not call me to discuss and maybe resolve the problems that i had stated in the previous review, instead called me with 100% aggressiveness telling me that i left out the fact that they didnt charge me for the diagnosis(OF COURSE U DIDNT CHARGE ME U DIDNT FIX ANYTHING NOR TELL ME A PROBLEM!!), aswell as saying that i left out that i got my job there because of a buddy that also worked there(which has no relation to the review so idk why that was brought up, aswell as i knew absolutely noone there before i had worked there as i am not employed there anymore.) so i had hung up on him and he proceeded to call me again i answer and he keeps going on about the same things then i proceeded to press the record call button because how unprofessional he was being but he mist have realized or heard it because right after he proceeded to tell me to never come back and hung up. but just to sum this review up, George O’Sullivan is the more arrogant unprofessional person anyone could ever have as an employee and is an actual embarrassment representing thoroughbred as he does not know how to do his job or have respect for customers.
!!!DO NOT COME HERE YOU WILL LEAVE WITH MORE PROBLEMS THAN U CAME WITH & COCKY MANAGERS THAT WILL CALL YOU AND BASH YOU FOR ABSOLUTELY NOTHING!!!
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November 2025 by Shawn Cain
Radiator damage
My mechanic quote $2000
State Farm quote $870 won't cover the $2000
My mechanic isn't covered by State Farm so they told me to take it to Thoroughbred.
Thoroughbred quote $4100
State Farm covers 🤣🤣🤣🤣
Thank God for ins lol...
My review is Thoroughbred was slow didn't return my calls when the said they would but they put so much other things on the front of my car like a new bumper that it didn't need. I guess since it was covered I should be happy...
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November 2025 by Milford Beagle
Excellent service and very responsive to customer needs. I
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November 2025 by Wilson Park
I didnt even know of the recall, Thoroughbred reached out to me to set up a time to get it fixed and even picked up and delivered my vehicle back to me. The whole experience had no stress and I didnt have to do a thing.
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October 2025 by Tonya Fennell
Thank u for keeping me informed an updates on progress that's priceless thank u very much Nick
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October 2025 by Holly Richie
They were great in helping me with a lemon car. I now have a new bronco and love it.
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October 2025 by Cheyenne Brunkow
Harold and everyone else we interacted with was so kind, helpful and not pushy during the whole process. Overall my first car buying experience was great and easy with them!
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October 2025 by Hazel Conder
The staff was kinda rude and made us feel like we were really stupid. I took my car in to have the fuel line looked at, when I got it back the transmission was completely shot. It was completely fine when I first gave it to them. I don't know enough about cars to make an judgements or accusations, it was just stressful.
