Thoroughbred Ford, established in 1984 in downtown Kansas City, is renowned for its exceptional customer service and commitment to quality. The dealership, which moved to a new location in the northern suburbs near the International Airport, has received the prestigious Ford Motor Company President's Award multiple times, highlighting its excellence in service. Customers express high satisfaction with their experiences, noting the ease of the purchasing process and the professionalism of the staff. Salesmen go the extra mile, even arranging vehicle pickups from other locations. The service department is also praised for timely repairs and complimentary vehicle washes, with specific mention of staff like Lindsey. Many customers feel treated like family and appreciate the dealership's proactive communication regarding recalls, making their experiences stress-free. Overall, Thoroughbred Ford is highly recommended for anyone seeking a friendly and efficient car buying or servicing experience.
Friendly and knowledgeable staff had me taken care of with confidence. This is our 3rd vehicle from Thoroughbred.
August 2026
Service employees are great, just disappointed that I had to have my transmission replaced in my 2026 F-150 with not even 4k miles on it.
August 2026
Placed an order with my salesman Greg Lofton kept me updated on every step of the build. Truck came in and he got me an additional $500 rebate and 0% financing for 36 months. Great place to buy a car or a truck.
